Having difficulties switching between monitors during a remote session?

After establishing a remote session successfully, but you've found yourself unable to switch between the main monitor screen and a different monitor?

In this case, changing the Screen capturing option may help resolve the issue that you're experiencing.

Please go on your remote computer > open Splashtop streamer > click on Advance tab > Screen capturing option > change it to Hardware.

SRS_hardware_en-us.png

 

After making the adjustment above, you should be able to switch between monitors with no problem!
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