FAQs

Subscription & Billing

• 关于中国大陆地区用户如何购买Splashtop远程桌面服务
• How can I unsubscribe/cancel from my auto-renewing subscription (Anywhere Access Pack or Productivity Pack)?
• I want to subscribe to Anywhere Access Pack or Productivity Pack. How do I do this?
• What should I do if In-app purchase is not reflected on my Splashtop account?
• How can I change the subscription plan if I have an active auto-renewing subscription (Anywhere Access Pack or Configurable Shortcuts & Gamepad) already?

Gestures & Keyboard

• How can I set up the XBOX 360 controller for use during a Splashtop remote connection?
• Introduction to iOS gestures (iPad, iPhone)