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Articles
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How can I calibrate the touch point offset when using Splashtop Personal app with Win8?
If you find that you can't get an exact, precise touch-point when you connect your tablet (Splashtop app) to a computer running Win8, there are basically two ways in which you can calibrate the tou...
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Why does my Android device fail to connect to my PC using Wired XDisplay?
If you would like to use Splashtop WiredXDisplay for your Android device, but you run into situation that the app just keep in waiting for connection (with a spinning shape), it means some setting ...
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How do I extend my iOS device as a second display on a Windows PC?
Install latest version of iTunes on your computer. Download XDisplay Agent for PC. (http://www.splashtop.com/wiredxdisplay) Wired plug your iOS device to your PC and make sure your device is detec...
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How do I extend my Android device as a second display on a Windows PC?
Please refer to the following instructions: Download XDisplay Agent for PC.(http://www.splashtop.com/wiredxdisplay) Wired plug your Android device to your PC, make sure your device is detected, an...
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Why do I get error "This deployment package is invalid. Please consult your administrator"?
This article is for Personal users who gets error: "This deployment package is invalid. Please consult your adminstrator." For user who has expired trial / subscription of Splashtop Business produ...
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How to uninstall Splashtop?
There may be situations where you may need to manually uninstall and reinstall either or both our Personal and Streamer applications. Shown below are possible list of reasons you may want to consid...
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What is Device Authentication?
For better security management, all devices where you run the Splashtop Splashtop app and log in with your Splashtop Account now need to be authenticated via email. This is needed only when you use...
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关于中国大陆地区用户如何购买Splashtop远程桌面服务
Splashtop Personal是全球领先的从移动设备访问个人电脑的远程桌面应用，通过我们部署在全球的服务器，帮助用户随时随地，通过iPhone/iPad, Android, Windows和Mac等设备访问您的电脑。性能优异，操作简便易行。深受全球2千万用户的喜爱。 不过，很多来自中国大陆的用户因为支付方式受限，无法开通Splashtop远程桌面的相关服务，因此，我们和Styxery开...
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How can I unsubscribe/cancel from my auto-renewing subscription (Anywhere Access Pack or Productivity Pack)?
If you subscribed to the services (Anywhere Access Pack or Productivity Pack) on My Splashtop, Apple App Store, or Google Play Store, you can only unsubscribe from the services by doing it on the o...
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I want to subscribe to Anywhere Access Pack or Productivity Pack. How do I do this?
If you have downloaded the "Splashtop Personal" app (previously known as the "Splashtop 2" app) from the Apple app store, Mac app store, Google Play, or Amazon store, and want to subscribe to Anywh...