Weird issue on my IPad Mini 4
Hi,
First of all I’d like to thank you so much for developing this amazing app, I am using it for many years now and it is my favorite.
Unfortunately, for sometime now I am facing a very annoying problem.
Every time I use the app, I have to enter the password to be able to connect to my laptop, also, I have to re configure the resolution every time.
Not sure when exactly did this issue start, but It is happening for months now.
Kindly fix this issue if possible.
Sincerely,
Khalid
-1
Comments
Hi Khalid,
thank you for reaching out to us!
Regarding your first issue:You can adjust this setting in the Splashtop Streamer > Security > No additional password.
Regarding your second issue: Have you tried to set the resolution to "Best Fit to Client Computer" before remoting to your laptop?
If you need further assistance on this matter, please submit a ticket to our technical support, thanks!
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