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Support

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  • How do I set up two-step verification?

    1. Getting started
    2. Security

    Two-step verification, also known as 2-factor authentication or 2FA, is an optional but highly recommended security feature. Once enabled, logging into Splashtop will require an additional six-digi...

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  • How do I use recovery codes/reset 2FA?

    1. Getting started
    2. Security

    If you have set up Two-Factor authentication on your Splashtop account, you will be asked to enter a 6-digit security code from your mobile device whenever you log in from a new device. This code w...

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