Suddenly started having trouble with Splash top personal. It stopped logging in automatically on start up. When I tried manually logging in on the computer, after typing in my email and password, it would just show the loading circle spinning around with nothing else happening indefinitely. Thus, I decided to try checking for updates. When I did that, it told me I had to download and install the new version. SO, I uninstalled the current version and downloaded the installer for the most recent version.
However!!! For some unknown reason, the installer refuses to run, no matter what. I've tried running it as admin and that didn't help either. The mouse just turns into a loading circle for a split second, but nothing pops up. I've tried rebooting the PC just in case, yet nothing happens.
I opened up task manager so I could see the processes running, and I do see "Splashtop_Personal_Win_v184.108.40.206.exe" pop up for a quick second with the description of "Splashtop Personal - Remote Desktop for Windows", but it disappears after a second or two.
Other programs install no problem on my PC, and this program also had no issues in the past. This is too coincidental for this to happen around the time the Splashtop program I originally had before uninstalling also stopped letting me log in.
Anyone have any idea what's going on suddenly???
EDIT: For the heck of it, I downloaded the installer for the Splashtop Business and Splashtop Streamer just to see if the installer would run. It's the same thing, where they pop up for a second in the processes and then disappear. Downloaded another installer for a random program, and that ran just fine. It seems to be an issue with the installers for splashtop only.
Please sign in to leave a comment.