the subscription from googleplay not update

I subscribed to the Splashtop Personal service on Google Play, but it prompted me to confirm the plan. However, when I opened the app, I couldn't find where to confirm the plan, and the subscription did not sync with my account. How can I resolve this issue?

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  • and I tried to resubscribe within the app, but it displayed an error message stating that I had already subscribed to this service on Google Play.

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