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  1. Splashtop Personal - Support
  2. Troubleshooting

Troubleshooting

Connection

  • How do I set up Proxy settings in Splashtop Win/Mac Streamer & Win client?
  • What are the Firewall Exceptions and IP addresses of Splashtop servers/Services?

Windows

  • Screen capturing options - Windows Streamer
  • The Streamer appears at system tray but does not work normally, why?
  • What can I do when encountering "Unable to reach Splashtop servers" on Streamer side?

iOS/macOS

  • Screen capturing options - Mac Streamer
  • Mac Streamer shows blank or Port 6783 is not reachable
  • What to do if I'm receiving alert: "Splashtop would like to find and connect to devices on your local network" after upgrading to iOS 14?
  • MacOS 10.15 Catalina, Additional Accessibility Requirements
  • How to uninstall Soundflower on Mac
  • Why does the Splashtop Personal app on iPhone/iPod/iPad crash immediately after I open it?
See all 7 articles

Display/Screen

  • Having difficulties switching between monitors during a remote session?
  • Limitations of the "Blank Screen" feature in Windows & Mac using 3.3.2.0 or newer version streamer
  • Video Rendering Options - Windows Splashtop Personal
  • Display Issues or Black screen when I establish a remote session to a headless Windows PC?
Splashtop Personal - Support
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