Frequently Asked Questions

Hot Topics

• Why do I get a "satellite" icon on the computer name? My tablet and computer are on the same local network.

Installation

• How to uninstall Splashtop?

Subscription

• What should I do if In-app purchase is not reflected on my Splashtop account?
• I want to subscribe to Anywhere Access Pack or Productivity Pack. How do I do this?
• How can I unsubscribe/cancel from my auto-renewing subscription (Anywhere Access Pack or Productivity Pack)?

Wired XDisplay

• How to use Splashtop Wired XDisplay?