There may be situations where you may need to manually uninstall and reinstall either or both our Personal and Streamer applications. Shown below are possible list of reasons you may want to consider doing so.
Personal Application:
- Entering login credentials and seeing an endless spinning loading circle
- Unable to open the Personal App entirely
- Settings and features are not working
- Personal App is freezing
Streamer Application:
- Streamer App is online but unable to establish a remote connection
- Unable to open the Streamer App entirely
- Settings and features are not working
- Streamer App is freezing
** If any of these scenarios apply to you, please follow the directions below for tips on uninstalling and reinstalling **
Mac:
- Open DMG installer
(click here to download the Splashtop Personal or Splashtop Streamer installer) - Double click and run the uninstall script "Uninstall Splashtop Streamer"
Windows:
- Open Control Panel -> Programs and Features
- Select "Splashtop Streamer" and/or "Splashtop Personal"
- Click on the "Uninstall" button
- If necessary, can run the zip attachment to uninstall, plus cleanup registries and directories:
- Splashtop Streamer: CleanUpInstallerSRS_v1.0.1.0.zip
- Splashtop Personal: CleanUpInstallerSRC.zip
Comments
スプラッシュトップが勝手に自動更新され、金額が自動引き落としになりました。
自動更新の解除を教えてください。また、なぜ勝手に自動更新設定になっているのでしょうか。
非常に問題です。お金を返してください！
返金してください。
yamada@energy-forum.co.jpとysamada_shuzo@yahoo.co.jpの２つのメールで返信してください。
よろしくお願いいたします。
ysamada_shuzo@yahoo.co.jpではなくyamada_shuzo@yahoo.co.jpです。
よろしくお願いいたします。本当に困っています。
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