Why can’t I get response to mouse-click on macOS 10.13?

Having a problem getting the mouse to click? This may be because of the “Lock keyboard mouse” option is enabled.

We're aware of the problem with Mac OS 10.13 and working to fix. For now, please try the following:

1. Open the Streamer

2. Click on the “Security” Tab, scroll down to the bottom

3. Uncheck “Lock keyboard and mouse” setting

 lockkbnmouse.jpg

Note:

  • If you’re running Splashtop Streamer 3.1.6.0 or earlier version, you may experience the mouse clicking issue due to the “Enable blank screen” option is enabled, we highly recommend you update to the latest version of Streamer.

 check_for_update.jpg

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