What NVIDIA optimization does Splashtop support?

We at Splashtop have optimized our products for users who have a NVIDIA GeForce/Quadro graphics card in their computer and/or a Tegra 2 CPU in their tablet.  What this translates to is higher frame rates and lower lag time that will lead to a better experience for all remote desktop usages, especially multimedia.  Users will notice that their videos, movies, games, and other graphic-intensive content will be even more lag-free and smoother.

Optimized_for_GeForce2.png 

Hardware requirements:

  • GeForce 200, 300, 400, 500, 600 series notebook or desktop GPUs with at least 512MB FB.
  • Currently does not support Optimus configurations.
  • NVIDIA GeForce graphics started to support SLI since driver v310.70.

Driver / OS requirements:

  • Windows 7, Windows 8 32-bit, or 64-bit.
  • NVIDIA driver 275.33 and later.

Benefits:

  • Higher frame rate.
  • Lower lag time.
  • Play games or use applications in full screen.

How to enable it:

  1. Download the attached registry file.
  2. Right click on it to execute it as an administrator.
  3. Restart the streamer or reboot the computer.
  4. Then the feature will be activated.

Current Limitations:

  • Only supports single display configurations (one monitor).
  • 'Blank screen' option should be disabled.
  • Will not re-direct protected content playback on the PC.
  • If you get a black screen by enabling this feature, please disable it to work around the issue. Here are the steps to disable it:

a.  Execute regedit.exe on the computer with the streamer installed.
b.  Double-click on it to execute it.  (This step may trigger a confirm dialog box by the system; click Yes to execute if it pops up.)
c.  Search registry key "EnableNvFBC". Then change the value of the key to "0".
d.  Exit Splashtop Streamer by right-clicking on the icon in the System tray.  Then launch the Streamer again from the Start menu.  (Re-booting the computer can produce the same effect.)
e.  Try to connect again and see if the "black screen" issue is gone.

 

 

note.gif  Notes:

  • If SLI is enabled, this will conflict with GeForce optimization.  Please remember to disable SLI when GeForce optimization is enabled.  (Updating the driver to 314.07 or above may help.)
  • If SLI is enabled, this will prevent Splashtop THD from being able to play games/movies in full-screen mode.  Please disable SLI if you want to play games/movies in full-screen.  (Updating the driver to 314.07 or above may help.)
  • During our usage cases, we found that enabling or disabling SLI did not require a computer re-start.  However, if a re-start is requested in your case, please share the details about this with us regarding your system info (for example Win7/Vista, 32/64 bits, etc.).
  • If your system is equipped with dual displays like Intel+NVIDIA, NVIDIA is usually not the primary display. Please disable Intel display from BIOS or its utility program, and connect NVIDIA with a proper cable (usually HDMI).  In this way, you may get the optimization working on your Streamer.
Have more questions? Submit a request

156 Comments

  • 0
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    Adam.Lesiuk

    I've done that many times already, and downloaded older versions to try as well, one hint I found on XDA forums that I haven't tried yet is to change my monitor.

    I currently have my desktop connected via analog to the monitor, someone suggested that it requires a HDMI/DVI connection to work so I'm going to try connecting it to a different monitor and different ports on the graphics card other than the dual dvi/analog interface port.

  • 0
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    Gregt
    I've tried repairing the install as well and it doesn't work. I use an HDMI connection and it doesn't work. It really shouldn't be this difficult and be affecting as many people if it's a core component of the product that's supposed to work. The reality is, the install of Splashtop is on a fresh install of Windows 8 for me, brand new computer that I put together myself. I'm technically savvy and the onus shouldn't be on me to make a product work that obviously isn't. The onus is on Splashtop to get their act together. I know their uses have increased exponentially, but their customer service must improve. This is an ongoing issue for many or us that has no apparent resolution and acknowledgment that its a situation that Splashtop is looking into solving on their side.
  • 0
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    Urunio

    Reinstall/repair/changing drivers from 310 till 320 editions don't help for me too.

    Video card has 2 DVI's and 1 s-video connector, and monitor connected via dvi-to-vga connector.

     

    Adam.Lesiuk may be it's help, but it's not USERS problem, it's should be Splashtop developers trouble that not repaired since versions.

  • 0
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    Jaff.Kuo

    Hi,

    The latest NV driver working with Splashtop streamer is 314.07, the other newer versions use another way for optimization that's different from the way splashtop used. We are still working on it.

    If your computer equips dual displays(hybrid display, ex. Intel+NV, or AMD+NV), usually the primary is not NV, please :

    1. switch primary display to NV, switch OFF the other display.

    2. only use one monitor, unplug the other monitors

    3. once display settings modified, please uninstall Streamer->restart computer->re-install streamer.

    4. disable "Blank screen" if it's enabled on streamer/Security tab.

  • 0
    Avatar
    Urunio

    Jaff.Kuo 

    I have 1 monitor with 1 nvidia card and 314.07 driver (many others driver version I completly uninstalled via driver fusion).

    How many times I should reinstall streamer to make it works good? (see my post from 9 june)

  • 0
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    Jaff.Kuo

    @Urunio,

    From your SPLog.txt, the primary display seemed still Intel. Please re-check your settings again.

    Follow the steps to confirm what's your first display.

    Right mouse on desktop->screen resolution-->focus on the first screen->click "Advanced settings" to know what the first display is.

  • 0
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    Urunio

    http://i.imgur.com/t377ePX.png That?

    I can't "disable" onboard video. I just don't have any options in bios to disable it, because in i7 video handled in process.

    Repeat - I have 1 display and never use onboard video card.

  • 0
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    Urunio

    *because in i7 video handled in processor. sorry for double posting, can't edit=(

  • 0
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    Splashtop

    Is there any mailing list we can get on to be notified when SplashTop is updated to work with more recent GeForce drivers?

  • 0
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    Marcosmejia01

    Maybe the original post should be changed to say that only drivers up to v.314.07 works (currently it says "310.70 or above" which is misleading). Anyways I hope this gets fixed soon since the older drivers don't support the newer 700 series cards.

  • 0
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    Jamiewrigley22
    OK, not commented since my first post, been OC'ing :))
    Surely one of the biggest selling points of the Tegra range of devices and the Splashtop App is the collaboration between Splashtop and Nvidia and the fullscreen gaming feature.

  • 0
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    Jamiewrigley22
    Why has it taken so long to inform your customers of such a dramatic flaw? Nvidia and Splashtop must communicate any changes that will have adverse affects when it comes to how each others software operates, and make it clear to your joint client base if we're to be affected.
  • 0
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    Jamiewrigley22
    Id do appreciate the fact that there is a forum which is updated, and i appreciate that no one system or setup is the same but a lot of people have wasted time with suggested workarounds when the issue was with the software.
  • 0
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    Jamiewrigley22
    I haven't tried the 314.07 driver yet as i haven't had the need to use the feature yet, but i did check and they were released on the 18th of February, that's a long time ago as far as driver updates are concerned.

    Apologies for the rant, it
  • 0
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    Jamiewrigley22
    haha...

    it's just hard to understand, what seems to be a lack of integration between the two companies after i have invested a fair bit of my hard earned cash on devices and software specifically for the purpose of full screen mobile gaming.

    Please work with Nvidia to take advantage of the new optimisation techniques, i do love the app and would like it to keep improving.
  • 0
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    Sjchemies

    i hv no dual monitor, disabled the onboard display, and reinstalled the steamer and the 314.07 driver for so many times, but still i cant start my geForce optimization. there is still no logo at the bottom left hand corner of my steamer. pls help me!




    SPLog.txt
  • 0
    Avatar
    Urunio

    1.Set in bios "Auto select" for video card.

    2.Removed driver.

    3.Removed streamer

    3.Changed output port

    4.Installed driver 310.70

    5. Installed streamer.

    6. ???

    7. Fullscreen works!

  • 0
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    Liv2surf

    @Uranio

    How did you accomplish step 1 above?

  • 0
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    Liv2surf

    I have Windows 8 laptop (i7 with Intel 4000 graphics) with GeForce 710M and driver 9.18.13.717 (10/12/2012).  Get black screen on Samsung Galaxy Note 10.1.  Primary screen uses Intel 4000 (no other displays installed). What is my path to making SplashTop Streamer to work.

     

  • 0
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    Craig

    Has anyone actually gotten this working in 2.3.5.2? It worked for me in previous versions but it's not loading no matter what I do now.

  • 0
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    Joshua.Klose

    Not working here with 2.3.5.2 with any version of the Nvidia drivers I've tested (including 314.07). It worked with earlier versions of Splashtop Streamer. Is this going to be fixed?

  • 0
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    Urunio

    Fullscreen Works with 2.3.5.2 streamer and with 310.70 driver. 

    Liv2surf, I'm work on bold PC, not on on notebook. For you in 1 post (because streamer don't support "Optiomus"):

    Here are the steps to disable it:

    1.  Save the attachment file to your local computer.
    2.  Rename the file name to be EnableNvFBC.reg (original is EnableNvFBC.reg_) .
    3.  Double-click on it to execute (this step may trigger a confirm dialog box by system; click Yes to execute if it pops up) .
    4.  Exit Splashtop Remote Streamer by right-clicking on the icon in the System tray, then launch the Streamer again from the Start menu (re-booting the computer can get the same effect).
    5.  Try to connect again if the "black screen" issue is gone.

  • 0
    Avatar
    Craig

    Alright, got it working with 314.07, but only after disabling PCI GEN3 on the motherboard.

    Apparently there is some optimization there that the Nvidia frame buffer driver isn't handling.

    As soon as I disabled it and rebooted bam!, optimized for Nvidia.

  • 0
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    Craig

    Ok, still working on it, now it does say Optimized for Nvidia and I do see the following:

    <1>Jun 25 21:57:08 [SRFeat01]:[VideoCap] NvFBC v=00000004 ccn=1 cc=0 icp=1 ok
    <1>Jun 25 21:57:08 [SRFeat01]:[VideoCap] FB Dedicated VidMem = 1994MB
    <1>Jun 25 21:57:08 [SRFeat01]:[VideoCap] NVFBC supported

    But ... then...

    <0>Jun 25 22:01:24 [SRFeat01]:[VideoCap] failed to create NvFBC!

     

    Time to reinstall 310.70 and test again.

     

     

  • 0
    Avatar
    Craig

    After install 310.70, it doesn't show up again, doesn't appear to be related to the PCI GEN3 setting either.

     

    I'm thinking their is either a communication issue with splashtop and nvidia, or someone needs to do some more QA before calling themselves optimized for Nvidia.

     

    Sorry, this is frustrating and I don't see any sure fire way to make this work.

  • 0
    Avatar
    Jaff.Kuo

    Hi all,

    We found an issue on latest win streamer v2.3.5.2, it may cause GeForce optimization failed, please try the former version v2.3.0.2. (please use nvidia driver 314.07)

    BTW, we are still working on the solutions for nvidia's new driver, it's in testing stage, please stay tuned.

    http://dl.dropbox.com/u/38993533/Splashtop_Streamer_WIN_v2.3.0.2.EXE

  • 0
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    Adam.Lesiuk

    The precise combination of nvidia 314.07 and Splashtop v2.3.0.2 has worked for me

  • 0
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    Craig

    This too has worked for me, thanks Jaff.

  • 0
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    Darkpatch

    This has worked for me as well. However, it seems like I'm getting higher latency rather than lower, even with the logo.  Using Geforce 260 GTX with 314.07. Removed 2.3.5.2 rebooted, installed 2.3.0.2 and logo showed up immediately.  

    Is there a specific version of Cuda that is needed for the performance gains?  When comparing this functionality to other similar software, they need at least a Cuda 2.0 or newer card.

     

  • 0
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    Davconts

    I tried with nvidia 314.07 and Splashtop v2.3.0.2 (and also 310.90 / 310.70) .. not working for me.

    Windows 8 x64, GeForce 560 Ti (one monitor hooked up via DVI), Intel graphics disabled via bios.

    Reinstalled Splashtop.. no go when trying to load a game in fullscreen mode via iPad.

    I don't seem to have NvFBC indicated in the log at all now with the older Splashtop version above - with latest Splashtop it had the typical driver doesn't support NvFBC error..  log attached

    Checked registry, and EnableNvFBC is 1.

    Out of ideas??? Or I have misread above and this is not supported via iPad at all?

    (it was working for me at one stage a long time ago on iPad...)




    SPLog.txt
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