How do I unsubscribe from an auto-renewing subscription on iPod / iPhone / iPad?

(IMPORTANT:  Uninstalling the app will not automatically stop your subscription — you must actively cancel the subscription using the process described here.  If you uninstall the app but don't cancel your subscription first, you will still be charged.  And you can always unsubscribe or change the subscription plan anytime before the current subscription period expires.)

 

If you've purchased an auto-renewing subscription from within the client app, it will be listed under the Manage App Subscriptions section of your Account Information Screen.  And you will need to sign in to your iTunes Store account on your computer or iOS device to modify or cancel your subscription.

 

Turning off auto-renewing subscriptions on an iOS device

(A)  To view your app subscriptions:

  1. In your device's Home screen, launch the App Store app and then tap the [Featured] tab at the bottom of the screen.
  2. Scroll to the bottom of the page and tap the Apple ID button in the lower-left corner.
    (If you are not signed in, tap the Sign In button, and sign in with your Apple ID.  Then, scroll back to the bottom of the page, and tap the Apple ID button.)
  3. Tap the  View Apple ID  button to enter your password and tap OK.
  4. In the main account page, scroll down and tap Manage App Subscriptions.
    (If you don't have any app subscription, this button will not be displayed.)
  5. You'll then be taken to your App Subscriptions page.

(B)  To turn off auto-renewal:

  1. In your Manage App Subscription page, choose the subscription to the service (Anywhere Access Pack or Productivity Pack, ,,, etc.) that you want to unsubscribe/cancel.
  2. Tap the subscription category for which you want to disable auto-renewal.
  3. Tap On to toggle the switch to Off.
  4. A confirmation message will appear.  Tap Turn Off to confirm your choice.

 

Turning off auto-renewing subscriptions on a computer

(A) To view your app subscriptions:

  1. Launch iTunes on your computer.
  2. Choose Store > Sign In from the iTunes menu.
  3. Enter your Apple ID and password when prompted.
  4. Choose Store > View My Account.
    (You may be asked to re-enter your Apple ID password.  Click View Account.)
  5. In the Account Information screen, scroll to the bottom of the page to the Settings section.
  6. Click Manage to the right of Subscriptions.
  7. In the Manage Subscription screen, click on the subscription that you would like to manage.

(B) To turn off auto-renewal:

  1. In the Edit Subscription screen, you will see the current subscription status and subscription details.
  2. Click the Off radio button to turn off Auto-Renewal.
  3. You will see a confirmation window asking you to confirm.
  4. Click Continue to proceed.
    (Note:  When you turn off Auto-Renewal, you will no longer continue to be billed for your subscription.  However, your current subscription will continue until it expires, with no pro-rated refund.)

 

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