Why does the Splashtop Personal app on iPhone/iPod/iPad crash immediately after I open it?

If you encounter the issue that after opening the Splashtop Personal iOS app, the app then crashes without being able to do anything, please you could go to Settings / General / Date & Time to enable 24-hour Time, it will solve the issue.

We have addressed the issue and will be fixed in near future.

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4 Comments

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    Martynmclaughlin

    I was skeptical that so simple a solution would work but tried it anyway and Splashtop now works perfectly fine. Can I ask why changing time settings to 24hr has anything to do with the app working?

  • 0
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    Vans.Huang

    @Martynmclaughlin,

    The fixed version of the app has been submitted to Apple, it will be available on the Apple Appstore soon.

  • 0
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    Ange.Martens

    I have this crash issue on IOS 10

  • 0
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    Ange.Martens

    and on IOS 9

     

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