Why does the Splashtop Personal app on iPhone/iPod/iPad crash immediately after I open it?

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Splashtop Personal
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If you encounter the issue that after opening the Splashtop Personal iOS app, the app then crashes without being able to do anything, please you could go to Settings / General / Date & Time to enable 24-hour Time, it will solve the issue.

We have addressed the issue and will be fixed in near future.

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4 Comments

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  • 0
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    Vans.Huang

    @Martynmclaughlin,

    The fixed version of the app has been submitted to Apple, it will be available on the Apple Appstore soon.

  • 0
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    Ange.Martens

    I have this crash issue on IOS 10

  • 0
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    Ange.Martens

    and on IOS 9

     

  • 0
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    Martynmclaughlin

    I was skeptical that so simple a solution would work but tried it anyway and Splashtop now works perfectly fine. Can I ask why changing time settings to 24hr has anything to do with the app working?

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