Limitations of the "Blank Screen" feature in Windows & Mac

Windows Computers

For remote access usage, you may want to blank the host/streamer computer monitor so others cannot see what is happening when you connect with Splashtop.

First open Splashtop Streamer from the Start Menu on Windows (All Programs -> Splashtop Remote -> Splashtop Streamer).  Then click on the "Security" tab.

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Windows 8 and newer OS

Please click on the "Install Driver" button to install a driver that will basically turn off the monitor so nothing is shown on the host/streamer computer.  The button changes wording to "Uninstall Driver". (May require a reboot to complete the driver install)

Limitations: 

  • DPMS BIOS/video driver support required (Surface 3 may not support) (See note blow)
  • May not be able to adjust screen brightness - uninstall driver to resolve

Windows 7 and older OS

The driver is not supported and there are known default blank screen limitations.  

Limitations: 

    • UAC (User Account Control) dialog nullifies the blank screen when it pops up
    • Changing resolution, switching monitors, or switching desktops shows the screen on the host/streamer computer during the transition for a couple seconds.

 

Mac Computers

On Mac, open Splashtop Streamer from the Applications folder or from the dock.  Then click on the "Security" tab.

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Limitation: The mouse shows on host/streamer computer.

 

Note:

1. Video driver update on Windows.

For NV: http://www.nvidia.com/Download/index.aspx

For AMD: http://support.amd.com/en-us/download

For Intel: http://www.intel.com/content/www/us/en/support/detect.html

2. BIOS update for Lenovo ThinkCentre M700 10GS.

http://pcsupport.lenovo.com/jp/ja/products/desktops-and-all-in-ones/thinkcentre-m-series-desktops/thinkcentre-m700/downloads/ds111845

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