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OS X Mavericks support

Zacharyconnor
posted this on October 22, 2013 16:53

Splashtop Personal for Mac presents error when opening the application under OS X 10.9 (Mavericks).

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Process:         Splashtop Personal [500]
Path:            /Applications/Splashtop Personal.app/Contents/MacOS/Splashtop Personal
Identifier:      com.splashtop.stp.macosx
Version:         2.4.0.2 (2.4.0.2)
Code Type:       X86 (Native)
Parent Process:  launchd [167]
Responsible:     Splashtop Personal [500]
User ID:         501

Date/Time:       2013-10-22 19:50:40.116 -0400
OS Version:      Mac OS X 10.9 (13A603)
Report Version:  11
Anonymous UUID:  7AB9B192-4BA2-BB26-1B76-139FBC7AD6D9


Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called
Client is attempting to access a display by index (1) instead of display ID.

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Comments

User photo
Smchat.Good

Same here. I got crash.

Process: Splashtop Personal [1645]
Path: /Applications/Splashtop Personal.app/Contents/MacOS/Splashtop Personal
Identifier: com.splashtop.stp.macosx
Version: 2.4.0.2 (2.4.0.2)
Code Type: X86 (Native)
Parent Process: launchd [177]
Responsible: Splashtop Personal [1645]
User ID: 501

Date/Time: 2013-10-22 18:07:09.354 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 8B4EB7E2-5E85-04C4-92AA-2D93ACF89191


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called
Client is attempting to access a display by index (1) instead of display ID.

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93943952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x99b86167 pthread_kill + 101
2 libsystem_c.dylib 0x95ca7340 abort + 155
3 com.apple.CoreGraphics 0x9607a3af lookupDisplay + 258
4 com.apple.CoreGraphics 0x9635e00b CGSServiceForDisplayNumber + 64
5 com.apple.CoreGraphics 0x96358286 CGDisplayIOServicePort + 24
6 com.splashtop.stp.macosx 0x00072125 +[SystemInfo gpuName] + 211
7 com.splashtop.stp.macosx 0x00071c82 +[SystemInfo miniSystemProfile] + 216
8 com.splashtop.stp.macosx 0x00072a86 -[Tracker init] + 433
9 com.splashtop.stp.macosx 0x0006e6cd -[iris_playerAppDelegate init] + 2901
10 com.apple.AppKit 0x926d7cdb -[NSCustomObject nibInstantiate] + 380
11 com.apple.AppKit 0x926d7afb -[NSIBObjectData instantiateObject:] + 280
12 com.apple.AppKit 0x926d6d16 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 418
13 com.apple.AppKit 0x926cab75 loadNib + 369
14 com.apple.AppKit 0x926c9fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
15 com.apple.AppKit 0x926c9d6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
16 com.apple.AppKit 0x926c9afc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
17 com.apple.AppKit 0x926c4f69 NSApplicationMain + 510
18 com.splashtop.stp.macosx 0x00002fb5 start + 53

Thread 1:
0 libsystem_kernel.dylib 0x93944046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99b86dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99b8acce start_wqthread + 30

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93944992 kevent64 + 10
1 libdispatch.dylib 0x910158bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x91015556 _dispatch_mgr_thread + 52

Thread 3:
0 libsystem_kernel.dylib 0x93944046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99b86dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99b8acce start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x93944046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99b86dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99b8acce start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9635dfd9 ecx: 0xbffff5cc edx: 0x93943952
edi: 0xa17051a8 esi: 0x00000006 ebp: 0xbffff5e8 esp: 0xbffff5cc
ss: 0x00000023 efl: 0x00200206 eip: 0x93943952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00efc000

Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132


Binary Images:
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0x940e2000 - 0x94162ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x94163000 - 0x941d9ff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x941dd000 - 0x941e6fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x941e7000 - 0x94223ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x946d2000 - 0x947e4ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x947e5000 - 0x947effff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x947f0000 - 0x947f4ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x947f5000 - 0x94810ff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x94813000 - 0x94817ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x94818000 - 0x9481afff libsystem_configuration.dylib (596.12) <1C31C3F6-568D-3854-AE03-A5DA2F39297E> /usr/lib/system/libsystem_configuration.dylib
0x9481b000 - 0x94b0dff8 com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x94c3c000 - 0x94c45fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x94c9a000 - 0x94d05ff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x94d06000 - 0x94d67ff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x94d68000 - 0x94f2effb libicucore.A.dylib (511.25) <44DDE9A4-578E-3D23-A41A-D8795D000A18> /usr/lib/libicucore.A.dylib
0x95027000 - 0x95028ffa libsystem_sandbox.dylib (278.10) <F3C9C427-AF9F-3CE0-95FF-DC9ACA0B5760> /usr/lib/system/libsystem_sandbox.dylib
0x950c4000 - 0x950c4ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x959f5000 - 0x95a4afff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x95a4b000 - 0x95a9bff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x95a9c000 - 0x95c48ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95c49000 - 0x95c49fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95c4a000 - 0x95cdcffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib
0x95cdd000 - 0x96052ff9 com.apple.HIToolbox (2.1 - 695) <74E2DE33-E48E-3206-BD78-AFB988235A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x96072000 - 0x9646aff3 com.apple.CoreGraphics (1.600.0 - 599.7) <DB004990-F06F-3768-AE4C-191B3C748EFC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9646b000 - 0x9689fff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x969df000 - 0x96a32fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x96a33000 - 0x96b16ff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib
0x96b5e000 - 0x96e5fff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x96e60000 - 0x96ec9fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x96eca000 - 0x96ef4fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x96ef5000 - 0x97220ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9722f000 - 0x980c8ff9 com.apple.WebCore (9537 - 9537.70) <3FC5900A-30C8-3244-B236-1ED771DFBC64> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x980c9000 - 0x982cbff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x982cc000 - 0x982d0ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x982d1000 - 0x98443ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98444000 - 0x98445fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x98446000 - 0x98483ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x98484000 - 0x984d9ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x984f2000 - 0x985e2ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x98610000 - 0x98611ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x98645000 - 0x98649fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9864a000 - 0x98756fff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98757000 - 0x9884bfff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9884c000 - 0x98894fff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x98c24000 - 0x98c31ff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x98c32000 - 0x98c90ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x99681000 - 0x99751fef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x99752000 - 0x99757ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x99a6f000 - 0x99a70ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x99a71000 - 0x99ae6ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x99ae7000 - 0x99b3dff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x99b77000 - 0x99b83ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x99b84000 - 0x99b8bffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x99b8c000 - 0x99b98ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99d1b000 - 0x99d33fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x99d8a000 - 0x99da6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x99dde000 - 0x99ddeffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x99ddf000 - 0x99e30ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x99e31000 - 0x99e31fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x99e32000 - 0x99e3dff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x99eb1000 - 0x99eddff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x99f46000 - 0x9a05dffb com.apple.WebKit (9537 - 9537.71) <3A74A248-DC36-308D-B612-0775BA6F3341> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9a05e000 - 0x9a0b7ffa libTIFF.dylib (1038) <691DAAFD-D72B-3BE9-AE5C-84AF86BE66CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9a0b8000 - 0x9a0c1fff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9a0c2000 - 0x9a0eafff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x9a0eb000 - 0x9a160ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9a161000 - 0x9a162fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9a163000 - 0x9a16cffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9a170000 - 0x9a1beff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x9a1bf000 - 0x9a1fdff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9a209000 - 0x9a223ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x9a224000 - 0x9a226fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x9aa51000 - 0x9aa74ff7 libc++abi.dylib (48) <5367BE5A-D475-3FB4-972D-E1DC999A709A> /usr/lib/libc++abi.dylib
0x9aab8000 - 0x9ab54fff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9ab55000 - 0x9abdefff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x9abdf000 - 0x9abe6ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9ac8c000 - 0x9acbdffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x9acbe000 - 0x9acc2ffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9ad1b000 - 0x9ae7dff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9ae8a000 - 0x9ae9eff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x9ae9f000 - 0x9aec3fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x9b092000 - 0x9b096ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x9b097000 - 0x9b09fff7 libCGCMS.A.dylib (599.7) <A7404924-9A2B-3324-A934-BD08953E7098> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x9b0b4000 - 0x9b479ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9b4e9000 - 0x9b501ff7 libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x9b693000 - 0x9b696ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x9b697000 - 0x9b742fff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x9b743000 - 0x9b745ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9b746000 - 0x9b783ffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9bacf000 - 0x9bc06ff3 com.apple.desktopservices (1.8 - 1.8) <4D853961-F911-3FE2-A7DF-3130EA1D8CEB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9bc07000 - 0x9bcf3ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9bcf4000 - 0x9bfdefd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2379
thread_create: 2
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=158.1M resident=45.4M(29%) swapped_out_or_unallocated=112.7M(71%)
Writable regions: Total=95.6M written=2040K(2%) resident=4144K(4%) swapped_out=0K(0%) unallocated=91.5M(96%)

REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
CoreServices 1904K
Kernel Alloc Once 4K
MALLOC 78.7M
MALLOC (admin) 48K
Stack 65.6M
VM_ALLOCATE 364K
__DATA 20.0M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 44.3M
__OBJC 2028K
__PAGEZERO 4K
__TEXT 113.8M
__UNICODE 544K
mapped file 125.4M
shared memory 4K
=========== =======
TOTAL 453.2M

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: Apple LED Cinema Display
USB Device: Display iSight
USB Device: Display Audio
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

October 22, 2013 18:07
User photo
Nimatoed

Splashtop!  Please fix support for 10.9 ASAP!!!

October 22, 2013 19:45
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Bsjenk

Same issue here after installing OSX Mavericks - cannot use Splashtop Remote.....

 

Process: Splashtop Remote [489]
Path: /Applications/Splashtop Remote.app/Contents/MacOS/Splashtop Remote
Identifier: com.splashtop.remote.macosx
Version: 1.3.6 (1.3.6)
App Item ID: 459710463
App External ID: 10641636
Code Type: X86 (Native)
Parent Process: launchd [151]
Responsible: Splashtop Remote [489]
User ID: 501

Date/Time: 2013-10-22 23:25:53.621 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 37D6A04C-6132-9A60-D1BC-36036669E2C0


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[irisVideoGenView layer:shouldInheritContentsScale:fromWindow:]: unrecognized selector sent to instance 0x3075e00'

Application Specific Backtrace 1:
0 CoreFoundation 0x914ae6b1 __raiseError + 193
1 libobjc.A.dylib 0x9b9a3091 objc_exception_throw + 162
2 CoreFoundation 0x914b2ef3 -[NSObject(NSObject) doesNotRecognizeSelector:] + 275
3 CoreFoundation 0x913fe802 ___forwarding___ + 1010
4 CoreFoundation 0x913fe3ee _CF_forwarding_prep_0 + 14
5 Splashtop Remote 0x00036b70 Splashtop Remote + 220016
6 AppKit 0x99c3a5e9 -[NSView(NSPrivateLayerSupport) _createLayer] + 33
7 AppKit 0x99c3a470 -[NSView(NSInternal) _createLayerAndInitialize] + 126
8 AppKit 0x99be5e64 -[NSView(NSInternal) _createLayerIfNeeded] + 67
9 AppKit 0x99be5366 -[NSView(NSInternal) _updateLayerGeometryFromView] + 39
10 AppKit 0x99c3ded0 -[NSView _gainedLayerTreeHostAncestor] + 275
11 AppKit 0x99c3dd9d -[NSView _recursiveGainedLayerTreeHostAncestor] + 35
12 AppKit 0x99c3d0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
13 AppKit 0x99c3ddaf -[NSView _recursiveGainedLayerTreeHostAncestor] + 53
14 AppKit 0x99c41c92 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 50
15 AppKit 0x99c3d0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
16 AppKit 0x99c3a250 -[NSView _doSetWantsLayerYES] + 507
17 AppKit 0x99c39d7f -[NSView setWantsLayer:] + 295
18 Splashtop Remote 0x000123b3 Splashtop Remote + 70579
19 Splashtop Remote 0x0001122d Splashtop Remote + 66093
20 libobjc.A.dylib 0x9b9af262 -[NSObject performSelector:] + 62
21 CoreFoundation 0x913bd014 -[NSSet makeObjectsPerformSelector:] + 228
22 AppKit 0x99ba3012 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
23 AppKit 0x99b96b75 loadNib + 369
24 AppKit 0x99b95fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
25 AppKit 0x99b95d6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
26 AppKit 0x99b95afc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
27 AppKit 0x99b90f69 NSApplicationMain + 510
28 Splashtop Remote 0x000029b5 Splashtop Remote + 6581

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x914af007 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x914ae9b0 __raiseError + 960
2 libobjc.A.dylib 0x9b9a3091 objc_exception_throw + 162
3 com.apple.CoreFoundation 0x914b2ef3 -[NSObject(NSObject) doesNotRecognizeSelector:] + 275
4 com.apple.CoreFoundation 0x913fe802 ___forwarding___ + 1010
5 com.apple.CoreFoundation 0x913fe3ee _CF_forwarding_prep_0 + 14
6 com.splashtop.remote.macosx 0x00036b70 0x1000 + 220016
7 com.apple.AppKit 0x99c3a5e9 -[NSView(NSPrivateLayerSupport) _createLayer] + 33
8 com.apple.AppKit 0x99c3a470 -[NSView(NSInternal) _createLayerAndInitialize] + 126
9 com.apple.AppKit 0x99be5e64 -[NSView(NSInternal) _createLayerIfNeeded] + 67
10 com.apple.AppKit 0x99be5366 -[NSView(NSInternal) _updateLayerGeometryFromView] + 39
11 com.apple.AppKit 0x99c3ded0 -[NSView _gainedLayerTreeHostAncestor] + 275
12 com.apple.AppKit 0x99c3dd9d -[NSView _recursiveGainedLayerTreeHostAncestor] + 35
13 com.apple.AppKit 0x99c3d0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
14 com.apple.AppKit 0x99c3ddaf -[NSView _recursiveGainedLayerTreeHostAncestor] + 53
15 com.apple.AppKit 0x99c41c92 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 50
16 com.apple.AppKit 0x99c3d0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
17 com.apple.AppKit 0x99c3a250 -[NSView _doSetWantsLayerYES] + 507
18 com.apple.AppKit 0x99c39d7f -[NSView setWantsLayer:] + 295
19 com.splashtop.remote.macosx 0x000123b3 0x1000 + 70579
20 com.splashtop.remote.macosx 0x0001122d 0x1000 + 66093
21 libobjc.A.dylib 0x9b9af262 -[NSObject performSelector:] + 62
22 com.apple.CoreFoundation 0x913bd014 -[NSSet makeObjectsPerformSelector:] + 228
23 com.apple.AppKit 0x99ba3012 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
24 com.apple.AppKit 0x99b96b75 loadNib + 369
25 com.apple.AppKit 0x99b95fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
26 com.apple.AppKit 0x99b95d6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
27 com.apple.AppKit 0x99b95afc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
28 com.apple.AppKit 0x99b90f69 NSApplicationMain + 510
29 com.splashtop.remote.macosx 0x000029b5 0x1000 + 6581

Thread 1:
0 libsystem_kernel.dylib 0x940c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9401bdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9401fcce start_wqthread + 30

Thread 2:
0 libsystem_kernel.dylib 0x940c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9401bdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9401fcce start_wqthread + 30

Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x940c8992 kevent64 + 10
1 libdispatch.dylib 0x9ab468bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9ab46556 _dispatch_mgr_thread + 52

Thread 4:
0 libsystem_kernel.dylib 0x940c8046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9401bdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9401fcce start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x01094600 ecx: 0x00000000 edx: 0x00000000
edi: 0x00f38a30 esi: 0x914ae5fe ebp: 0xbfffea48 esp: 0xbfffea40
ss: 0x00000023 efl: 0x00200282 eip: 0x914af007 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00efe000

Logical CPU: 1
Error Code: 0x00000000
Trap Number: 3


Binary Images:
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0x9154c000 - 0x91589ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
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0x9158b000 - 0x915b7ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x915b8000 - 0x915dcfff libJPEG.dylib (1038) <212B0986-9227-397C-9493-BCB190EC020E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x915dd000 - 0x916aaff7 com.apple.backup.framework (1.5 - 1.5) <E33257DD-A751-3230-89B7-B4B79F70A8FB> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x916ab000 - 0x916c6ff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x916c7000 - 0x916d1fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x916d5000 - 0x91723ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91728000 - 0x91774ff7 libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
0x917e0000 - 0x9182ffff com.apple.opencl (2.3.57 - 2.3.57) <93385E1C-00D9-31BE-9652-7F3C09484B3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x91a32000 - 0x91a3dffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x91a64000 - 0x91ab7fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
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0x91dbb000 - 0x91dbcfff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
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0x93f04000 - 0x93f21ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x93f22000 - 0x93fb9ff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x93fba000 - 0x93fc6ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x93fc7000 - 0x94017ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x94018000 - 0x94018ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94019000 - 0x94020ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x94021000 - 0x94028ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x947c1000 - 0x94933ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x97f26000 - 0x97f28ffe libCVMSPluginSupport.dylib (9.0.83) <BD30BDD1-DD5B-3F31-A09B-C274EA93CD7C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x97f29000 - 0x97f5affa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x97f5b000 - 0x97f86ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x97f87000 - 0x97f87fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9800e000 - 0x98011ff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x98012000 - 0x9801dff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9801e000 - 0x98104ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98b1a000 - 0x98b1afff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9944d000 - 0x99451ffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x99554000 - 0x99596fff libGLU.dylib (9.0.83) <0D9BFE5A-435E-3C66-AF96-D3567B8FC87B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x995d0000 - 0x995ddfff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x995df000 - 0x995e8fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x996b6000 - 0x996beff7 libCGCMS.A.dylib (599.7) <A7404924-9A2B-3324-A934-BD08953E7098> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x996bf000 - 0x996eaff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x996eb000 - 0x997dffff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x997e0000 - 0x997edff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x997ee000 - 0x997eefff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9981f000 - 0x99827fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x99828000 - 0x99926fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x99979000 - 0x99a54ff7 com.apple.LaunchServices (572.23 - 572.23) <7E52FB5C-9ECF-3CB9-BF18-6652B8D8CDE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x99a55000 - 0x99ac8fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x99b7e000 - 0x99b8eff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x99b8f000 - 0x9a7aaff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a7ab000 - 0x9a7eaff7 com.apple.bom (12.0 - 192) <50F9D23C-9C9A-38BF-B4E2-66D93BE2A174> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9a7eb000 - 0x9ab11ffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9ab12000 - 0x9ab1bffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9ab1c000 - 0x9ab2aff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x9ab43000 - 0x9ab5bffd libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib
0x9ab72000 - 0x9abdbfff com.apple.datadetectorscore (5.0 - 354.0) <0C6C812D-3E7A-31A4-BFDE-CD3316AA35B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x9ac24000 - 0x9ac28ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x9ac29000 - 0x9ad35fff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9ad36000 - 0x9ae98ff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9af61000 - 0x9af74fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9af75000 - 0x9af77fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x9af78000 - 0x9af7afff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9af7b000 - 0x9af96ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9b040000 - 0x9b049fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9b0a0000 - 0x9b116ff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9b363000 - 0x9b364ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9b365000 - 0x9b401fff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9b4ee000 - 0x9b4f2fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9b51e000 - 0x9b55aff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x9b57a000 - 0x9b726ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9b727000 - 0x9b994ff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9b995000 - 0x9bb3d4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9bb3e000 - 0x9bb86fff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x9bb87000 - 0x9bcddff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9bcde000 - 0x9bce0ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9bfc8000 - 0x9c2f3ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9c2f8000 - 0x9c2f9fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x9c323000 - 0x9c326fff libdyld.dylib (239.3) <729B32AC-EEE2-3739-8CE3-F90838D51906> /usr/lib/system/libdyld.dylib
0x9c327000 - 0x9c333ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x9c348000 - 0x9c34cfff libheimdal-asn1.dylib (323.12) <9EA2A221-301B-3B9A-BBF2-38134145B5A8> /usr/lib/libheimdal-asn1.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 753
thread_create: 1
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=159.8M resident=61.0M(38%) swapped_out_or_unallocated=98.8M(62%)
Writable regions: Total=55.8M written=1764K(3%) resident=2380K(4%) swapped_out=0K(0%) unallocated=53.4M(96%)

REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 148K
Foundation 4K
Kernel Alloc Once 4K
MALLOC 40.7M
MALLOC (admin) 48K
Stack 65.6M
VM_ALLOCATE 416K
__DATA 20.1M
__IMAGE 528K
__LINKEDIT 44.1M
__OBJC 1984K
__PAGEZERO 4K
__TEXT 115.8M
__UNICODE 544K
mapped file 135.0M
shared memory 4K
=========== =======
TOTAL 424.8M

Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

October 22, 2013 21:28
User photo
Nhepburn

I've had this problem too with a MacBook Pro running an external display as well as the MBP's display. As soon as I disable one display, it works perfectly.

October 22, 2013 21:49
User photo
Andrew.Ak

MacBook Air, no external displays. Before upgrade to Maveric worked excellent, after upgrade same issue.

October 23, 2013 00:15
User photo
Vans.Huang
Splashtop

@all,

Sorry for the inconvenience..technical team have been aware the issue and also are working hard on fixing it, I will update here once there is any info from technical team.

October 23, 2013 00:22
User photo
Jonathan.Skelly

Same issue here on MacBook Air

October 23, 2013 04:08
User photo
Bruce

When can we expect a fix as this is causing impact to production.

Please advise.

October 23, 2013 10:05
User photo
Matthew

Adding my +1.  3 displays. Splashtop Personal crashes on app launch. Please fix. 

October 23, 2013 11:13
User photo
Ryanclausing

Same issue here.  MacBook Air 13", Splashtop no longer works after upgrading to Mavericks.

October 23, 2013 12:07
User photo
Markuren

Also crashing here too. MacBook Pro 13".

October 23, 2013 12:22
User photo
Zetaprime1

Ditto..2011 Macbook Air 13"

October 23, 2013 13:34
User photo
Jac6944

Me Too, WTF?!  Mac Book Pro 15" 

October 23, 2013 14:12
User photo
Houman1970

Process: Splashtop Remote [1259]
Path: /Applications/Splashtop Remote.app/Contents/MacOS/Splashtop Remote
Identifier: com.splashtop.remote.macosx
Version: 1.3.6 (1.3.6)
App Item ID: 459710463
App External ID: 10641636
Code Type: X86 (Native)
Parent Process: launchd [596]
Responsible: Splashtop Remote [1259]
User ID: 501

Date/Time: 2013-10-23 14:45:07.858 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 67DCAB2A-4D71-A4A2-C84F-C2E7D09936BA


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[irisVideoGenView layer:shouldInheritContentsScale:fromWindow:]: unrecognized selector sent to instance 0x3373e00'

Application Specific Backtrace 1:
0 CoreFoundation 0x928736b1 __raiseError + 193
1 libobjc.A.dylib 0x98e35091 objc_exception_throw + 162
2 CoreFoundation 0x92877ef3 -[NSObject(NSObject) doesNotRecognizeSelector:] + 275
3 CoreFoundation 0x927c3802 ___forwarding___ + 1010
4 CoreFoundation 0x927c33ee _CF_forwarding_prep_0 + 14
5 Splashtop Remote 0x00036b70 Splashtop Remote + 220016
6 AppKit 0x9b76c5e9 -[NSView(NSPrivateLayerSupport) _createLayer] + 33
7 AppKit 0x9b76c470 -[NSView(NSInternal) _createLayerAndInitialize] + 126
8 AppKit 0x9b717e64 -[NSView(NSInternal) _createLayerIfNeeded] + 67
9 AppKit 0x9b717366 -[NSView(NSInternal) _updateLayerGeometryFromView] + 39
10 AppKit 0x9b76fed0 -[NSView _gainedLayerTreeHostAncestor] + 275
11 AppKit 0x9b76fd9d -[NSView _recursiveGainedLayerTreeHostAncestor] + 35
12 AppKit 0x9b76f0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
13 AppKit 0x9b76fdaf -[NSView _recursiveGainedLayerTreeHostAncestor] + 53
14 AppKit 0x9b773c92 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 50
15 AppKit 0x9b76f0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
16 AppKit 0x9b76c250 -[NSView _doSetWantsLayerYES] + 507
17 AppKit 0x9b76bd7f -[NSView setWantsLayer:] + 295
18 Splashtop Remote 0x000123b3 Splashtop Remote + 70579
19 Splashtop Remote 0x0001122d Splashtop Remote + 66093
20 libobjc.A.dylib 0x98e41262 -[NSObject performSelector:] + 62
21 CoreFoundation 0x92782014 -[NSSet makeObjectsPerformSelector:] + 228
22 AppKit 0x9b6d5012 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
23 AppKit 0x9b6c8b75 loadNib + 369
24 AppKit 0x9b6c7fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
25 AppKit 0x9b6c7d6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
26 AppKit 0x9b6c7afc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
27 AppKit 0x9b6c2f69 NSApplicationMain + 510
28 Splashtop Remote 0x000029b5 Splashtop Remote + 6581

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x92874007 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x928739b0 __raiseError + 960
2 libobjc.A.dylib 0x98e35091 objc_exception_throw + 162
3 com.apple.CoreFoundation 0x92877ef3 -[NSObject(NSObject) doesNotRecognizeSelector:] + 275
4 com.apple.CoreFoundation 0x927c3802 ___forwarding___ + 1010
5 com.apple.CoreFoundation 0x927c33ee _CF_forwarding_prep_0 + 14
6 com.splashtop.remote.macosx 0x00036b70 0x1000 + 220016
7 com.apple.AppKit 0x9b76c5e9 -[NSView(NSPrivateLayerSupport) _createLayer] + 33
8 com.apple.AppKit 0x9b76c470 -[NSView(NSInternal) _createLayerAndInitialize] + 126
9 com.apple.AppKit 0x9b717e64 -[NSView(NSInternal) _createLayerIfNeeded] + 67
10 com.apple.AppKit 0x9b717366 -[NSView(NSInternal) _updateLayerGeometryFromView] + 39
11 com.apple.AppKit 0x9b76fed0 -[NSView _gainedLayerTreeHostAncestor] + 275
12 com.apple.AppKit 0x9b76fd9d -[NSView _recursiveGainedLayerTreeHostAncestor] + 35
13 com.apple.AppKit 0x9b76f0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
14 com.apple.AppKit 0x9b76fdaf -[NSView _recursiveGainedLayerTreeHostAncestor] + 53
15 com.apple.AppKit 0x9b773c92 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 50
16 com.apple.AppKit 0x9b76f0a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
17 com.apple.AppKit 0x9b76c250 -[NSView _doSetWantsLayerYES] + 507
18 com.apple.AppKit 0x9b76bd7f -[NSView setWantsLayer:] + 295
19 com.splashtop.remote.macosx 0x000123b3 0x1000 + 70579
20 com.splashtop.remote.macosx 0x0001122d 0x1000 + 66093
21 libobjc.A.dylib 0x98e41262 -[NSObject performSelector:] + 62
22 com.apple.CoreFoundation 0x92782014 -[NSSet makeObjectsPerformSelector:] + 228
23 com.apple.AppKit 0x9b6d5012 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
24 com.apple.AppKit 0x9b6c8b75 loadNib + 369
25 com.apple.AppKit 0x9b6c7fa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
26 com.apple.AppKit 0x9b6c7d6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
27 com.apple.AppKit 0x9b6c7afc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
28 com.apple.AppKit 0x9b6c2f69 NSApplicationMain + 510
29 com.splashtop.remote.macosx 0x000029b5 0x1000 + 6581

Thread 1:
0 libsystem_kernel.dylib 0x9180d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c347dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c34bcce start_wqthread + 30

Thread 2:
0 libsystem_kernel.dylib 0x9180d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c347dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c34bcce start_wqthread + 30

Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9180d992 kevent64 + 10
1 libdispatch.dylib 0x969128bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x96912556 _dispatch_mgr_thread + 52

Thread 4:
0 libsystem_kernel.dylib 0x9180d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c347dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c34bcce start_wqthread + 30

Thread 5:
0 libsystem_kernel.dylib 0x9180d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c347dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c34bcce start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x9180cace __select + 10
1 com.splashtop.remote.macosx 0x004fa7cb 0x1000 + 5216203
2 com.splashtop.remote.macosx 0x004f2b85 0x1000 + 5184389
3 com.splashtop.remote.macosx 0x0050a2f8 0x1000 + 5280504
4 com.splashtop.remote.macosx 0x0050a5fa 0x1000 + 5281274
5 libsystem_pthread.dylib 0x9c3465fb _pthread_body + 144
6 libsystem_pthread.dylib 0x9c346485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9c34bcf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x0337a000 ecx: 0x00000000 edx: 0x00000000
edi: 0x0239a990 esi: 0x928735fe ebp: 0xbfffea48 esp: 0xbfffea40
ss: 0x00000023 efl: 0x00200282 eip: 0x92874007 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x027c9000

Logical CPU: 2
Error Code: 0x00000000
Trap Number: 3


Binary Images:
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0x8fefd000 - 0x8ff2f417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x90114fff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x901b6000 - 0x901c1ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x901c2000 - 0x90292fef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x90293000 - 0x905beff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x905bf000 - 0x905bffff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x905cb000 - 0x905cbffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x905fc000 - 0x905feffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90616000 - 0x90642ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x9068a000 - 0x90693fff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90698000 - 0x90699fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x906a6000 - 0x909ccffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x90a79000 - 0x90a7dfff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9123f000 - 0x9124efff libGL.dylib (9.0.83) <E76D1F2A-D98B-3464-AD0B-FC1EBBADF027> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9124f000 - 0x91541ff8 com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x91542000 - 0x91544fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x91545000 - 0x9154ffff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x91550000 - 0x9156bff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9156c000 - 0x9156dffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9156e000 - 0x9156efff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91639000 - 0x916d0ff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x916dd000 - 0x916e9ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x916ea000 - 0x9176aff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9176b000 - 0x917f4fff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x917f5000 - 0x91812ff4 libsystem_kernel.dylib (2422.1.72) <C5641F6C-E271-380A-A656-AE4C04345602> /usr/lib/system/libsystem_kernel.dylib
0x91813000 - 0x9181bfff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x9181c000 - 0x9198effb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91991000 - 0x91b57ffb libicucore.A.dylib (511.25) <44DDE9A4-578E-3D23-A41A-D8795D000A18> /usr/lib/libicucore.A.dylib
0x92337000 - 0x9234fff7 libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x924c1000 - 0x925d3ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x925d4000 - 0x926d2fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x926d3000 - 0x926deff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x926df000 - 0x9270dff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9270e000 - 0x92910ff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x92911000 - 0x92bfbfd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x92bfc000 - 0x92c2dffd com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x92c2e000 - 0x92c99ff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x9300a000 - 0x9300dff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9300e000 - 0x93012ffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x93013000 - 0x93016ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x93017000 - 0x9303bfff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x9303c000 - 0x93078ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x93079000 - 0x931cfff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x931d4000 - 0x93380ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93381000 - 0x935e5fff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x93635000 - 0x9363efff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9363f000 - 0x9363ffff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93654000 - 0x9366cfff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x9377b000 - 0x93785ff7 com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <16E20DCD-89F4-3C8E-9DBA-EED359807038> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x937c6000 - 0x9383cff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x93870000 - 0x93878fff libsystem_dnssd.dylib (522.1.11) <1C015806-B971-34F9-B162-3DF7897351D0> /usr/lib/system/libsystem_dnssd.dylib
0x93879000 - 0x939dbff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x9a303000 - 0x9b19cff9 com.apple.WebCore (9537 - 9537.70) <3FC5900A-30C8-3244-B236-1ED771DFBC64> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9b1fc000 - 0x9b313ffb com.apple.WebKit (9537 - 9537.71) <3A74A248-DC36-308D-B612-0775BA6F3341> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9b314000 - 0x9b315fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9b316000 - 0x9b331ff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9b634000 - 0x9b634ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b635000 - 0x9b660ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9b661000 - 0x9b66afff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9b6c1000 - 0x9c2dcff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9c345000 - 0x9c34cffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1409
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=159.8M resident=83.9M(53%) swapped_out_or_unallocated=75.9M(47%)
Writable regions: Total=98.4M written=2184K(2%) resident=4536K(5%) swapped_out=0K(0%) unallocated=93.9M(95%)

REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 148K
CoreServices 1628K
Foundation 4K
Kernel Alloc Once 4K
MALLOC 79.7M
MALLOC (admin) 48K
MALLOC_LARGE (reserved) 1024K reserved VM address space (unallocated)
Stack 66.6M
VM_ALLOCATE 416K
__DATA 20.1M
__IMAGE 528K
__LINKEDIT 44.1M
__OBJC 1984K
__PAGEZERO 4K
__TEXT 115.8M
__UNICODE 544K
mapped file 133.5M
shared memory 4K
=========== =======
TOTAL 465.9M
TOTAL, minus reserved VM space 464.9M

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5358384758334D314131363030433130
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: iPhone
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

October 23, 2013 14:47
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Birch.Alex

same issue here.

i frequently login to my desktop from my laptop remotely. when server side was running 10.8, and laptop was 10.9 i was getting the scaling issue where you only could see a tiny corner of the machine. after updating the server side to 10.9 i get the black screen on the laptop and ios devices cannot find the server.

October 23, 2013 18:25
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Pipprice

Its SODS LAW ! All the computers I actually use are remote from my work station and Splashtop was my saviour. Then Apple go and ruin it all.

I do hope you guys can work out the problem soon as I can't do a THING!

I realise its not your fault and Splashtop has been the best  remote desktop solution for me by far.

No rush but please hurry :-)

 

October 24, 2013 08:54
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Radiojack

Crashing here too after Mavericks update...

October 24, 2013 16:43
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Albert.Tw

After upgrade to Mavericks , splashtop  can not run any more

Please fix ASAP ...... We pay for that

October 25, 2013 00:23
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Pnadeau207

The issue is with the new way Mavericks handles multiple monitors.  We are all having the same problem.  Until there is a Splashtop upgrade to make it compatible with OS X Mavericks, HERE is a temporary solution:  

 

Note:  If you are working with only 1 monitor, you should be fine (Just make sure in your system preference, under displays, select the Arrangement Tab, and make sure "mirroring" is CHECKED.

 

Those of us who have multiple monitors, this is a pain, but will work if YOU MUST use Splashtop.  The solution is to disable your other displays:

 

Do the following:

 

1.  System Preferences

2.  Displays

3.  Choose the "Arrangement Tab"

4.  Make sure "Mirror Displays" is CHECKED.

 

You essentially are making Mavericks believe you have only 1 monitor.  Splashstop will NOW work.  Again, this is a work around for those of us who have to use Splashtop until they release an update compatible with Mavericks.

 

Once you are fished with Splashtop, "Quit Splashtop", and go back to systems preferences and uncheck "Mirror Displays" and  you will again be able to resume using your multiple monitors.

 

Hope this helps some of you.

October 25, 2013 00:33
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Zetaprime1

I'm using a Macbook Air..There is no Arrangement tab.

October 25, 2013 01:59
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Zetaprime1

Enabled Airplay display..now have Arrangement tab. Now able to follow the steps given. Splashtop still crashes on launch as before.

October 25, 2013 02:12
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Pnadeau207

Sorry Zeta...  I'm using a iMac with multiple monitors, and Splashtop works under the conditions I posted for me.  Wish my post would have been more helpful for you.

October 25, 2013 03:28
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Pipprice

Thank you Pnadeau. I have a similar system to you and I can now, at least get by until the problem is sorted.

Thanks again.

October 25, 2013 03:37
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Benpicar

Same problem here. Please fix it.

October 25, 2013 05:27
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Kryptonianson

The app crashes for us too. This issue is critical to have fixed for us.

- Mavericks

- iMac

- Multi-Monitor

October 25, 2013 07:34
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Bricelepouder

So I just paid nine Euros to get a magnific crash screen. 

Where were your dev during Maverick betas ? Seriously guys...

October 25, 2013 08:00
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Bricelepouder

I want my money back OR a solution quickly.

October 25, 2013 08:01
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Unhinderedc

Same problem as what y'all are experiencing! So much for me buying this app, only for it not to work on Mavericks!!!!! Please fix ASAP, as this is needed to solve a problem for a client!

October 25, 2013 10:11
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Matneh

On Mavericks here too on a Macbook Pro Retina, and I get a tiny little window screen when accessing my desktop mac.

October 25, 2013 20:43
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Sssspppppttt

Same issue on a MacBook Air.  The personal app on the iPad 2 continues to work.  Definitely a Mavericks issue.

October 25, 2013 22:33
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Mike

Same issue on my iMac (dual monitor), MBP still works though (both upgraded to Mavericks).

However, I followed Pnadeau207's steps above for turning on Mirroring.  Worked for me.  Another trick was after turning on mirroring, go load Splashtop (if it works for you).  Once Splashtop is running go right back and turn off mirroring.  I was able to keep it working while also having dual screens.

Bugged nonetheless, please fix Splashtop!

October 26, 2013 01:40
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Dolceck

Same here with retina MBP connecting with Win8. I do no have dual monitor. Mirror display can help but you have to find a solution quickly!!! PLEASE! 

October 26, 2013 02:22
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Pnadeau207

Great Find Mike.....  I didn't even think of trying to shut off mirroring once connected.  To take it to another step, I found that once I was finished using Splasthtop, I disconnected from my remote site, and rather than quitting Splashtop, I minimized it.  Leaving it in the Dock ready to reconnect for the next time.  I am not sure if it is using any bandwidth, but it seems to be always ready to connect to my remote computer without having to go into preferences and dealing with the mirroring on/off in displays.  And, it works perfectly for my system configuration.

 

Leaving it minimized rather than quitting solves my issue easily enough until an update is issued.

 

Long story short, it seems to be an problem when LAUNCHING Splashtop while using Mavericks.  Not so much a problem with the software itself.  

October 26, 2013 04:17
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Cjadams

even with mirror mode on.. no luck on my end. mac pro 2.5 8core 2010

 

October 26, 2013 10:34
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Zetaprime1

Why is Pnadeau207's 'fix' working for a few but not for most?

October 26, 2013 16:41
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Lawchan83

I tried Pnadeau's single monitor solution . I can not open splash top remote for my 15" rmbp. Splashtop personal works but I only see a quarter of the screen and I can not navigate on the screen.

October 27, 2013 03:54
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Ethomas999
Mid 2010 13" Macbook Air, crashes on start.
October 27, 2013 13:45
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Simonmoran

Just downloaded remote desktop to my Macbook Air with an external monitor and dies on start up. Need a fix.

October 28, 2013 08:18
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Mark

This is the second time I have added my name to this list for having the same issue since I installed Mavericks last week.  I have a new Macbook Air 13 and Splashtop streamer worked fine until I installed Mavericks.

 

Can you please let us know you are working on this at least... I submitted a ticket last week, and now it is gone without resolution.  Please let us know when you expect to fix this!

October 28, 2013 09:25
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Mike.Borcz

Same issue here... 2012 MBA Splashtop crashes as soon as it's launched post 10.9 upgrade. 

October 28, 2013 09:29
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Jac6944

I have found that if I select the mirror displays selection in the display preferences in the arrangement tab before opening splashtop the app will start up.  Once it is running I deselect mirror displays and it will function just fine until I shutdown splashtop.

October 28, 2013 09:50
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Simonmoran

Jac6944 this does not work for me.

October 28, 2013 10:33
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Mark

Sorry, I am not sure I understand why some are talking about screen display issues, I have no second screen set up and it continues to crash once I installed Mavericks.  It works just fine on my Mac Mini running Mountain Lion, but won't work on my Macbook Air 13 (mid-2013) at all... it just crashes.

October 28, 2013 10:36
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Tassiataylor

I second the comment that asks where was Splashtop during the testing phase of Mavericks? This should have been predicted and the software should have been tested on Mavericks prior to the release. And a warning email to Splashtop users letting us know that if we upgraded, the software would no longer work, would have been nice. I would have held off on any updates as Splashtop to me is far more valuable than the Mavericks update at this point. Now many Splashtop users have been royally screwed, and I am one of them. Updated to Mavericks over the weekend and can no longer open Splashtop Remote Desktop, and thus cannot work. THANK YOU SPLASHTOP AND APPLE! You guys make a wonderful team.

October 28, 2013 13:06
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Jskjolda

Same here for the crashes.  Starting to feel like healthcare.gov :)

October 28, 2013 13:55
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Mark

I should have know better and held off on Mavericks, this is just one of several issues Mavericks has created.  For me, the mistake was saying OK to iCloud Keychain... it completely fucked my perfectly running Mac Keychain... duplicates many items and does not recognize or sync with most of what was already in my "login" Keychain.  ARGH!  Why again did Apple need this update?

October 28, 2013 17:28
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Kevindavis12

Jac6944's solution worked for me too. Turned on display mirroring, started up splash top fine (used to crash on launch). Connected to PC, turned off mirroring and all is well.

October 28, 2013 19:41
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Jonathan.Skelly

Unfortunately no luck with Jac6944's solution (2012 MacBook Air), but appreciate the advice.

Interestingly, although it doesn't crash, I cannot get successful connection to my Mac from Splashtop Personal or applications on iPad. However, still works fine from Antecea Desktop iPad app http://www.antecea.com/apps/desktop_conn/overview.html

October 29, 2013 00:30
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Vans.Huang
Splashtop

@all,

please download beta version of Splashtop Personal v2.4.3.0 which solves crash issue: https://dl.dropboxusercontent.com/u/38993533/Splashtop_Personal_v2.4.3.0.dmg

And just a kind reminding, you might get parial screen with v2.4.3.0 running on retina display devices, the issue will be solved in next version which also should be soon released.

October 29, 2013 03:08
User photo
Lauros

can some one please help this odd issue, i bought splash top remote app from the apple app store for my laptop but it refuses to open on my mac laptop as well as my home desktop. I'm running mavericks BTW.

the odd thing is because i wanted to connect to my home computer from my laptop, after trying to figure out why its not opening me and my friend installed the streamer and splash top personal on both computers and we have managed to remotely log in to each computer.

my question is why have i bought the splash top remote app from the app store for $11 when it doesn't open up and it seems i have installed the splash top streamer and personal for free and it works fine.

It specifically says on the app store that the splash top remote is for Mac to Mac.

October 29, 2013 04:45
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Jonathan.Skelly

Sorry @Vans.Huang, it didn't work for me: app still crashes on startup. 2008 AirBook

October 29, 2013 05:03
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Unhinderedc

Ok, for the first time since I bought this software, it actually started!!! Now, onto the next task of connecting remotely with another Mac, and we're in business (but at least it started; as the previous version kept crashing)!

October 29, 2013 06:41
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Mark

@Vans.Huang, your beta works, sometimes, but what about Splashtop Streamer where I am having the crashing issue issue—is there another forum I should be in about Streamer issues?  I don't think I ever knew you had two programs to access from my Macbook.  Is Streamer no longer available, or is there another update you are working on for that as well.

October 29, 2013 07:04
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Benpicar

Works for me! Imac 27 2012 dual screen

October 29, 2013 07:10
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Cjadams

NO joy here.. Beta crashed just as fast as the prev. version. mac pro 2010

October 29, 2013 07:29
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Kryptonianson

The beta app only partially works. It will only display on my primary monitor, not my secondary (the app screen display goes blank when it is on my secondary monitory). Keyboard input is flakey. It will hold me over however until the final next release. (please also try switching a virtual screen as well, there are toolbar issues).

October 29, 2013 07:53
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Zetaprime1

Beta works fine for me. Thanks to the developer, though I still think they should have dealt with this issue during the Mavericks betas.

October 29, 2013 09:10
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Pnadeau207

The beta is working fine for me.  

 

We probably should list our system configurations, so if an individual has the same system, and it doesn't work, they can ask for further assistance.  It will also let others who have the same configuration know that a temp fix is available for them.

 

iMac 27" w/ dual monitors.  

October 29, 2013 09:21
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Zetaprime1

My system is already described in previous posts to this thread (2011 Macbook Air, no additonal monitors connected.). That's why I didn't mention it.

October 29, 2013 09:27
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Tassiataylor

Beta is working fine for me as well. Whew! What a relief. Thanks for getting this up so quickly. I hope everyone gets a solution soon!

October 29, 2013 09:57
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Beckyvoyles

The beta version keeps Splashtop from crashing. I can login just fine. However, the Splashtop screen after logging is is completely BLACK so either I'm not really logged in or I can't see anything on my computer. Either way, the beta version is not a fix. I am using an iMac with Maverick with 2 screens logging into my MacBook Pro with Maverick and 2 screens. On a related note, I am able to log into the MacBook Pro using my iPad and I'm able to view both screens, but it takes a LONG time for the computer screen to appear. When I use my iPhone, my screen is black, just like with the iMac.

October 29, 2013 10:00
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Purchase

the beta "splashtop personal" works on my Macbook Air, but what I was using was the "Splashtop Remote" from the app store. 

Splashtop Remote did not require a splashtop account or logging in. Will Splashtop Remote be fixed too? I'd rather not have to go through spashtop.com just to get to my computer in the other room...

October 29, 2013 13:18
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Purchase

I should also add that Splashtop Remote was a paid app, so I do hope that will be patched as well!

October 29, 2013 13:32
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Ethomas999
I too am using Splashtop remote which worked just fine on my LAN. Please fix ASAP. Thanks.
October 29, 2013 16:43
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Zetaprime1

I believe Splashtop Personal is the new name of Splashtop Remote to differeneiate  it from the Business and Enterprise versions. See splashtop.com. I've been using the paid version and it always required that you have an account, but maybe that's because I have the Anywhere Access Pack too.

October 29, 2013 17:03
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Lauros
attention Vans.Huang and all ..
I'm still confused after reading everyone's messages.
If I installed streamer and personal for free why would I have to pay for Remote Desktop ? Because the one I bought from the App Store crashes when I open it.
It seams that i require a refund back is that correct ?
Or is there a difference between what I've paid for and what I currently have installed
To be honest I'm a bit baffled.

Zetaprime1 you mentioned that Remote Desktop is another name from personnel so why are they charging for Remote Desktop
Can vans huang please clarify this
Cheers
October 29, 2013 17:29
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Purchase

Splashtop Personal requires logon to your account, and then EVERY TIME on to the target machine. A real drag. Like I said, I paid for Splashtop Remote, so please fix that too. No logons were required with it.

October 29, 2013 17:31
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Purchase

PS: The paid and broken version of Splashtop Remote for the mac is still available in the Apple App store.

October 29, 2013 17:33
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Zetaprime1

There definitely is a difference between the App Store version that crashes and the new beta that works. The interface where you select available computers is somewhat different in appearance  and requires an extra click on a connect button after having selected a computer from the list, (the old one connected in one click) and the 'disconnect session' icon now looks the same as it does on the mobile versions. The extra click for connecting is the only downside I've noticed with the beta.

October 29, 2013 17:39
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Lauros

so I've just realised being at work that the free version doesn't allow you to connect from another network.

that means the remote desktop that I've paid for will allow this ? is that correct ? because I'm assuming thats what I'm paying for and have paid for?

could someone please clarify this because ill be pissed if this is not he case.

and does anyone know how long until the remote desktop app is updated so it stops crashing?

cheers

October 29, 2013 18:16
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Zetaprime1
I'm pretty sure you need the Anywhere Access pack in order to connect via the internet. That was true for the App Store version. I don't know about how this works with the new beta since I've not used it outside my local Wifi.
October 29, 2013 18:23
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Lauros

thanks for that but I've read the app store version that i paid for and it says can be used over wifi or internet so clearly means that its same as the anywhere access pack, because there would be no point to pay for something that does the same thing as the personal download. i can assure you the beta personal version doesn't work and nor is it supposed to work outside of your local wifi.

 

i just can't understand how a company with that many users could get it so wrong!!

October 29, 2013 18:34
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Zetaprime1
Have you actually used the paid version over the internet without making an in app purchase of the access pack? I think maybe it says you can use it over the internet because it has that capability, but not that it comes standard with that feature?
October 29, 2013 20:20
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Zetaprime1
I'd go by this, which is from Splashtop's website, rather than what you might have seen in the appstore:

Optional In-Application Add-On

Anywhere Access Pack
Access your computer anywhere from any network. Fast and responsive over 3G/4G or Internet. Secure SSL and 256-bit AES encryption, same as online banking and shopping.
October 29, 2013 20:25
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Sssspppppttt

The update works on MacBook Air.  It's the personal version rather than the Splashtop 2 that I paid for.  But it works fine.  I use it for access to a MacMini in a home theatre set-up.  It's not mission critical.

October 29, 2013 20:45
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Lauros

I've read the app store description over and over again and unless its completely misleading it says nothing about in app purchases but clearly states that you can remotely log onto your family and friends computers.

but i haven't had the chance to use it as it refuses to open on both my laptop and my iMac, reading the comments there is obviously a glitch with mavericks update unless someone can tell me how to make it open.

Sssspppppttt im not sure if your referring to me but i am talking about the remote desktop app which allows me to access from work to home as i have simplified my laptop so it runs smoother and quicker at work and i have loaded up my iMac to hold the largest files.

so for me its mission critical.if your referring to me that is.

so i can't understand why it won't open regardless let alone just not connect

October 29, 2013 21:46
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Lauros

this is what is what it says if anyone can understand it.

 

Process: Splashtop Remote [2601]
Path: /Applications/Splashtop Remote.app/Contents/MacOS/Splashtop Remote
Identifier: com.splashtop.remote.macosx
Version: 1.3.6 (1.3.6)
App Item ID: 459710463
App External ID: 10641636
Code Type: X86 (Native)
Parent Process: launchd [191]
Responsible: Splashtop Remote [2601]
User ID: 502

Date/Time: 2013-10-30 15:17:40.220 +1030
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 95793B5C-AC9E-E672-800E-733358B93EB6

Sleep/Wake UUID: 658C4774-EBDD-4046-9F9C-DE786ABD3752

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[irisVideoGenView layer:shouldInheritContentsScale:fromWindow:]: unrecognized selector sent to instance 0x23ce200'

Application Specific Backtrace 1:
0 CoreFoundation 0x942ff6b1 __raiseError + 193
1 libobjc.A.dylib 0x92f41091 objc_exception_throw + 162
2 CoreFoundation 0x94303ef3 -[NSObject(NSObject) doesNotRecognizeSelector:] + 275
3 CoreFoundation 0x9424f802 ___forwarding___ + 1010
4 CoreFoundation 0x9424f3ee _CF_forwarding_prep_0 + 14
5 Splashtop Remote 0x00036b70 Splashtop Remote + 220016
6 AppKit 0x91f145e9 -[NSView(NSPrivateLayerSupport) _createLayer] + 33
7 AppKit 0x91f14470 -[NSView(NSInternal) _createLayerAndInitialize] + 126
8 AppKit 0x91ebfe64 -[NSView(NSInternal) _createLayerIfNeeded] + 67
9 AppKit 0x91ebf366 -[NSView(NSInternal) _updateLayerGeometryFromView] + 39
10 AppKit 0x91f17ed0 -[NSView _gainedLayerTreeHostAncestor] + 275
11 AppKit 0x91f17d9d -[NSView _recursiveGainedLayerTreeHostAncestor] + 35
12 AppKit 0x91f170a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
13 AppKit 0x91f17daf -[NSView _recursiveGainedLayerTreeHostAncestor] + 53
14 AppKit 0x91f1bc92 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 50
15 AppKit 0x91f170a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
16 AppKit 0x91f14250 -[NSView _doSetWantsLayerYES] + 507
17 AppKit 0x91f13d7f -[NSView setWantsLayer:] + 295
18 Splashtop Remote 0x000123b3 Splashtop Remote + 70579
19 Splashtop Remote 0x0001122d Splashtop Remote + 66093
20 libobjc.A.dylib 0x92f4d262 -[NSObject performSelector:] + 62
21 CoreFoundation 0x9420e014 -[NSSet makeObjectsPerformSelector:] + 228
22 AppKit 0x91e7d012 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
23 AppKit 0x91e70b75 loadNib + 369
24 AppKit 0x91e6ffa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
25 AppKit 0x91e6fd6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
26 AppKit 0x91e6fafc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
27 AppKit 0x91e6af69 NSApplicationMain + 510
28 Splashtop Remote 0x000029b5 Splashtop Remote + 6581

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x94300007 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x942ff9b0 __raiseError + 960
2 libobjc.A.dylib 0x92f41091 objc_exception_throw + 162
3 com.apple.CoreFoundation 0x94303ef3 -[NSObject(NSObject) doesNotRecognizeSelector:] + 275
4 com.apple.CoreFoundation 0x9424f802 ___forwarding___ + 1010
5 com.apple.CoreFoundation 0x9424f3ee _CF_forwarding_prep_0 + 14
6 com.splashtop.remote.macosx 0x00036b70 0x1000 + 220016
7 com.apple.AppKit 0x91f145e9 -[NSView(NSPrivateLayerSupport) _createLayer] + 33
8 com.apple.AppKit 0x91f14470 -[NSView(NSInternal) _createLayerAndInitialize] + 126
9 com.apple.AppKit 0x91ebfe64 -[NSView(NSInternal) _createLayerIfNeeded] + 67
10 com.apple.AppKit 0x91ebf366 -[NSView(NSInternal) _updateLayerGeometryFromView] + 39
11 com.apple.AppKit 0x91f17ed0 -[NSView _gainedLayerTreeHostAncestor] + 275
12 com.apple.AppKit 0x91f17d9d -[NSView _recursiveGainedLayerTreeHostAncestor] + 35
13 com.apple.AppKit 0x91f170a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
14 com.apple.AppKit 0x91f17daf -[NSView _recursiveGainedLayerTreeHostAncestor] + 53
15 com.apple.AppKit 0x91f1bc92 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 50
16 com.apple.AppKit 0x91f170a2 -[NSView _childrenGainedLayerTreeAncestor] + 369
17 com.apple.AppKit 0x91f14250 -[NSView _doSetWantsLayerYES] + 507
18 com.apple.AppKit 0x91f13d7f -[NSView setWantsLayer:] + 295
19 com.splashtop.remote.macosx 0x000123b3 0x1000 + 70579
20 com.splashtop.remote.macosx 0x0001122d 0x1000 + 66093
21 libobjc.A.dylib 0x92f4d262 -[NSObject performSelector:] + 62
22 com.apple.CoreFoundation 0x9420e014 -[NSSet makeObjectsPerformSelector:] + 228
23 com.apple.AppKit 0x91e7d012 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
24 com.apple.AppKit 0x91e70b75 loadNib + 369
25 com.apple.AppKit 0x91e6ffa1 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 320
26 com.apple.AppKit 0x91e6fd6f -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 256
27 com.apple.AppKit 0x91e6fafc +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
28 com.apple.AppKit 0x91e6af69 NSApplicationMain + 510
29 com.splashtop.remote.macosx 0x000029b5 0x1000 + 6581

Thread 1:
0 libsystem_kernel.dylib 0x93f15046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x93a67dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x93a6bcce start_wqthread + 30

Thread 2:
0 libsystem_kernel.dylib 0x93f15046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x93a67dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x93a6bcce start_wqthread + 30

Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93f15992 kevent64 + 10
1 libdispatch.dylib 0x9a2dc8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9a2dc556 _dispatch_mgr_thread + 52

Thread 4:
0 libsystem_kernel.dylib 0x93f15046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x93a67dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x93a6bcce start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x01bd2c00 ecx: 0x00000000 edx: 0x00000000
edi: 0x00f8f9c0 esi: 0x942ff5fe ebp: 0xbfffea18 esp: 0xbfffea10
ss: 0x00000023 efl: 0x00200282 eip: 0x94300007 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00efe000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3


Binary Images:
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0x3e76000 - 0x40f7ff3 com.apple.RawCamera.bundle (4.09 - 711) <F60727D9-0CD4-3315-84F8-1AC2C691751C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe2f000 - 0x8fe61417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9000dff3 libsystem_platform.dylib (24.1.4) <875321B9-34EF-3FCC-880C-633FA05223F5> /usr/lib/system/libsystem_platform.dylib
0x900df000 - 0x903e0ff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x903e7000 - 0x90478fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x90479000 - 0x90871ff3 com.apple.CoreGraphics (1.600.0 - 599.7) <DB004990-F06F-3768-AE4C-191B3C748EFC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x90872000 - 0x90874fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
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0x91184000 - 0x911d2ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x911d3000 - 0x911dcfff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91231000 - 0x91255fff libJPEG.dylib (1038) <212B0986-9227-397C-9493-BCB190EC020E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91256000 - 0x914c3ff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91e67000 - 0x91e68fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x91e69000 - 0x92a84ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92a85000 - 0x92d6ffd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x92d70000 - 0x92e87ffb com.apple.WebKit (9537 - 9537.71) <3A74A248-DC36-308D-B612-0775BA6F3341> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x92e88000 - 0x92e95ff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x92e96000 - 0x92f2dff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x92f2e000 - 0x92f32ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x92f33000 - 0x930db4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x930e4000 - 0x930f7fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x93133000 - 0x93183ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x933c7000 - 0x933e2ff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x933e3000 - 0x9358fff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93590000 - 0x936f2ff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x936f3000 - 0x936f8ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x936f9000 - 0x9373bfff libGLU.dylib (9.0.83) <0D9BFE5A-435E-3C66-AF96-D3567B8FC87B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x93743000 - 0x9375dff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x937a2000 - 0x937b4fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x937bd000 - 0x937e5fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x93900000 - 0x9390eff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x9390f000 - 0x93916ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x93917000 - 0x93917ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x93918000 - 0x93924ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x93931000 - 0x939f4ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x939f5000 - 0x939fdfff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x93a65000 - 0x93a6cffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x93a6d000 - 0x93a76ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x93bf9000 - 0x93cdfff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x93ce5000 - 0x93ce5ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93ce6000 - 0x93d12ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x93d13000 - 0x93d5bfff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
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0x93e08000 - 0x93efcfff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x93efd000 - 0x93f1aff4 libsystem_kernel.dylib (2422.1.72) <C5641F6C-E271-380A-A656-AE4C04345602> /usr/lib/system/libsystem_kernel.dylib
0x93f62000 - 0x93f8dff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
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0x93fae000 - 0x94089ff7 com.apple.LaunchServices (572.23 - 572.23) <7E52FB5C-9ECF-3CB9-BF18-6652B8D8CDE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x9408a000 - 0x9408bfff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9408e000 - 0x940ecffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x940ed000 - 0x940f1fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x940f2000 - 0x94100ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x94101000 - 0x94199ff7 com.apple.Metadata (10.7.0 - 800.12) <0AE4CD6B-FDFC-31ED-9F2C-FE870155CAF9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9419a000 - 0x9439cff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94675000 - 0x94692ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x94693000 - 0x94693fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x94694000 - 0x946c2ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x946c3000 - 0x946c4fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x947e5000 - 0x9483bff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x9483c000 - 0x9483cfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9483d000 - 0x94847ff7 com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <16E20DCD-89F4-3C8E-9DBA-EED359807038> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x94871000 - 0x948f1ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x948f2000 - 0x94923ffd com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x94924000 - 0x94b88fff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x94bc2000 - 0x94caeff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x94f87000 - 0x95023fff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x95024000 - 0x9502efff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
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0x95d3f000 - 0x95d3ffff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95d40000 - 0x96105ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x96106000 - 0x96204fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x962d5000 - 0x96367ffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib
0x96368000 - 0x96370fff libsystem_dnssd.dylib (522.1.11) <1C015806-B971-34F9-B162-3DF7897351D0> /usr/lib/system/libsystem_dnssd.dylib
0x96509000 - 0x96517ff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96518000 - 0x9694cff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x9694d000 - 0x96c73ffb com.apple.JavaScriptCore (9537 - 9537.65) <402E2B2F-AA3F-33E6-BD7D-46B1E9314311> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x96c74000 - 0x96cc9ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96cca000 - 0x96d23ffa libTIFF.dylib (1038) <691DAAFD-D72B-3BE9-AE5C-84AF86BE66CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9710a000 - 0x9710afff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9710b000 - 0x97436ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9743a000 - 0x97443fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x97444000 - 0x9744cffe libGFXShared.dylib (9.0.83) <35644AAA-B1E7-367C-90C0-378024F8A46A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x97e0f000 - 0x97e18fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x97e19000 - 0x97e31ff7 libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x97e32000 - 0x97e8effa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x97e8f000 - 0x97e9affb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x97e9b000 - 0x97f10ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97f63000 - 0x97f67ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x97f68000 - 0x97fbbfff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x97fbc000 - 0x97fc0fff libheimdal-asn1.dylib (323.12) <9EA2A221-301B-3B9A-BBF2-38134145B5A8> /usr/lib/libheimdal-asn1.dylib
0x98587000 - 0x98587fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x98588000 - 0x9858cffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9858d000 - 0x985b1fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x985b2000 - 0x985cbfff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x985cc000 - 0x986d8fff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x986d9000 - 0x9871fff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9872a000 - 0x9877bff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x9877c000 - 0x987b8ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x987b9000 - 0x9881aff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x98850000 - 0x989c2ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98a26000 - 0x98a32ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98a4b000 - 0x98a4cffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x98a4d000 - 0x98a4efff libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
0x98ab7000 - 0x98acbff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x98af9000 - 0x98b06fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x98b6d000 - 0x98ba3fff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x98ba4000 - 0x98cfaff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x98cfb000 - 0x98d03fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x98d04000 - 0x98d1fff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x98d2b000 - 0x98d2fffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x98d77000 - 0x98e89ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x98e8a000 - 0x98e9cfff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x98e9d000 - 0x98eacfff libGL.dylib (9.0.83) <E76D1F2A-D98B-3464-AD0B-FC1EBBADF027> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98eb8000 - 0x98f21fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x98f22000 - 0x99dbbff9 com.apple.WebCore (9537 - 9537.70) <3FC5900A-30C8-3244-B236-1ED771DFBC64> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x99dbc000 - 0x99dcafff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x9a0fa000 - 0x9a0fafff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9a0fb000 - 0x9a0fcffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9a1c5000 - 0x9a202ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9a203000 - 0x9a20bff7 libCGCMS.A.dylib (599.7) <A7404924-9A2B-3324-A934-BD08953E7098> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x9a20c000 - 0x9a21cff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9a21d000 - 0x9a240ff7 libc++abi.dylib (48) <5367BE5A-D475-3FB4-972D-E1DC999A709A> /usr/lib/libc++abi.dylib
0x9a241000 - 0x9a26cff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9a26d000 - 0x9a2d6fff com.apple.datadetectorscore (5.0 - 354.0) <0C6C812D-3E7A-31A4-BFDE-CD3316AA35B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x9a2d7000 - 0x9a2d8fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9a2d9000 - 0x9a2f1ffd libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib
0x9a312000 - 0x9a367fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9a368000 - 0x9a369ffa libsystem_sandbox.dylib (278.10) <F3C9C427-AF9F-3CE0-95FF-DC9ACA0B5760> /usr/lib/system/libsystem_sandbox.dylib
0x9a36a000 - 0x9a36effc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x9ac06000 - 0x9ac43ffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9ac44000 - 0x9ae0affb libicucore.A.dylib (511.25) <44DDE9A4-578E-3D23-A41A-D8795D000A18> /usr/lib/libicucore.A.dylib
0x9ae0b000 - 0x9ae5afff com.apple.opencl (2.3.57 - 2.3.57) <93385E1C-00D9-31BE-9652-7F3C09484B3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9ae5b000 - 0x9ae77ff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9ae79000 - 0x9aeecfff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9aeed000 - 0x9af99ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x9af9a000 - 0x9b06afef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9b1ea000 - 0x9b1ecffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9b1ed000 - 0x9b258ff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9b259000 - 0x9b259fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9b25a000 - 0x9b34affb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9b34b000 - 0x9b34eff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9b34f000 - 0x9b35aff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9b367000 - 0x9b3b3ff7 libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
0x9b3e7000 - 0x9b3e9fff libsystem_configuration.dylib (596.12) <1C31C3F6-568D-3854-AE03-A5DA2F39297E> /usr/lib/system/libsystem_configuration.dylib
0x9b5b3000 - 0x9b680ff7 com.apple.backup.framework (1.5 - 1.5) <E33257DD-A751-3230-89B7-B4B79F70A8FB> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9b681000 - 0x9b68afff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9b6bd000 - 0x9b733ff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9b734000 - 0x9b764ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x9b765000 - 0x9b89cff3 com.apple.desktopservices (1.8 - 1.8) <4D853961-F911-3FE2-A7DF-3130EA1D8CEB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9b89d000 - 0x9b912ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9b913000 - 0x9b93afff com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9bbc5000 - 0x9bc4efff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x9bc4f000 - 0x9bc8dff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9bc9a000 - 0x9bc9cfff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9bc9d000 - 0x9bcc7fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x9bcc8000 - 0x9bccbffa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9bd1b000 - 0x9bd33fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x9bd34000 - 0x9bd3ffff com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x9bd40000 - 0x9c0b5ff9 com.apple.HIToolbox (2.1 - 695) <74E2DE33-E48E-3206-BD78-AFB988235A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5660
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=160.0M resident=42.6M(27%) swapped_out_or_unallocated=117.4M(73%)
Writable regions: Total=35.9M written=1332K(4%) resident=2396K(7%) swapped_out=0K(0%) unallocated=33.6M(93%)

REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 148K
Foundation 4K
Kernel Alloc Once 4K
MALLOC 20.7M
MALLOC (admin) 48K
Stack 65.6M
VM_ALLOCATE 416K
__DATA 20.1M
__IMAGE 528K
__LINKEDIT 44.3M
__OBJC 1984K
__PAGEZERO 4K
__TEXT 115.8M
__UNICODE 544K
mapped file 137.9M
shared memory 4K
=========== =======
TOTAL 407.9M

Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:

October 29, 2013 21:49
User photo
Vans.Huang
Splashtop

@all,

Splashtop Remote Desktop for Mac is a generation 1 Splashtop product which uses Google service to build cross-firewall remote connections (Internet Discover), and as I know, it will be removed from Mac App Store soon since it will not support Mac OS 10.9.

Mac OS 10.9 supported version STP could be downloaded on our official website by the end of this week, before then, please use the beta version of STP on your Mac OS 10.9 platform.

For those 1.3.6 on Mac OS 10.9 user, please migrate from 1.3.6 app to 2.4.3.0 beta app or the formal released version soon in the future. We will also give special offer of Anywhere Access Pack as compensation to these users, if you are one of them, please you could submit a ticket with your v1.3.6 receipt or purchasing history, our supporters will help to grant special offers.

October 30, 2013 01:05
User photo
Lauros

on the website it says that splash top personal can access your computer remotely from any mobile device does that mean from anywhere because it wouldn't allow me to connect to my home computer from work. i understand that there is no syncing or transferring, but it does say from any computer remotely.

then it goes onto to say if you would like syncing and transferring its an ad on you have to purchase.

have i read this right?

October 30, 2013 01:51
User photo
Andrew.Ak

I do really don't understand why I've payed money in AppStore if now they ask me to replace this broken app with another free one but without services I've payed for? I've opened ticket to refund.

October 30, 2013 02:19
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Beckyvoyles
Lauros, You can access any computer for free if you are on the same network. If you are trying to access a computer using a different internet connection, you'll need the Anywhere Access Pack. Personally, I think spending less than $20 a year is cheap for this capability. It's saved me the trouble of driving across town to my office time and time again. That being said, it's got to work. With the Maverick update, there are obviously connection issues to work out. I'd love to have this happen sooner than later. I'm confident they are working on it, so I'm trying to have patience and instead of complaining I'm trying to post comments that I believe will help them to find a solution. They are not the only App with problems by the way; I have other paid Apps that don't work at all whose developers don't even care about timeliness or communication. The Splashtop developers are at least throwing, "try this" or "download this" out there while they work towards a solution that will work for everyone. My advice to anyone who is having a specific problem is that they open up their own support ticket. Splashtop has always provided great support and they will be able to answer the questions that are specific to your needs. Here, your problem may be buried amongst the many comments. Just remember they're getting swamped so give them a little extra time to reply. It's a great product and totally worth your patience.
October 30, 2013 04:12
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Lauros

Beckyvoyles - i understand what your saying and yes i think there have been advice given to help but thats not my problem, mine is the mis leading products and the way they are advertised. i purchased a product that doesn't even open and the free personal download stipulates that you can access remotely that implies from a separate network.

one should not imply a specification if it means you need to purchase an add on. I'm all for positive and helpful reviews but if you follow the products specs they are not correct.

i think the company is probably very good if you know exactly what you are doing but if your looking for a simple product and are relying on the written specs then not the best way to introduce a new customer.

as a mac user i don't need any program to access my computers on my own network what i would like is to access from outside the local network that is were the value lies.

in any case I've learnt a great deal.

October 30, 2013 04:29
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Beckyvoyles

PURCHASE, If you are required to log in every time it's because you have it configured that way. You do not have to log in every time.

October 30, 2013 06:09
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Kryptonianson

I think there is a little confusion about logging in remotely (understandably so). There is no misleading or false advertising here. Splashtop is indeed able to log into a remote computer as advertised.

There are in fact 2 ways to log in remotely and why there is a monthly fee for one of them. The setup described here of logging in from work to home highlights an issue. When connecting to your home machine you have to go through both your home and your work firewalls. Due to most firewalls in a work environment (and some home environments), it is not possible to open a connection to your home computer and requires your IT department to open some things up, which of course they will not be willing to do for security reasons. You also have to make sure that your home firewall setup is allowing you to connect into your home computer. For some people, this is impossible because of restrictive setups.

Enter the access anywhere subscription. With the access anywhere subscription, it actually works the same way team viewer works. Splashtop has a relay server sitting in between your two connections, so instead of a direct connection to your home computer for work, you are connecting to their server from BOTH your work and your home computers. This allows communication between the two systems making firewall rules irrelevant on both sides of the connection.

I hope this information is helpful.

October 30, 2013 06:30
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Purchase

@Beckyvoyles You are wrong. Splashtop Personal does not remember the streamers security code, you have to enter it every time. And that is a real drag if you are using a secure and hard to remember password. (Splashtop Remote remembered the password.)

Also, Splashtop Person requires you logon to your account. This was not required for Splashtop Personal.

Splashtop: Please fix these features if you intend to require the move to Splashtop Personal!

Carl

October 30, 2013 08:16
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Kevindavis12

As a longtime user of Splashtop, I assure you that you can bypass the security code. You have to open Splashtop Streamer, on the PC that you are accessing remotely (not the one you're accessing it from), and uncheck the option to require the code.  It's on the Security tab.

October 30, 2013 08:29
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Purchase

Here is the support ticket I just submitted:

I was happily using 1.3.6 on my local network. With 1.3.6 I was NOT required to logon to a Splashtop Account and it saved my Streamer's security code. Thus it was easy to use, just click Splashtop Remote and I was on the remote machine.
However, since Mavericks caused the failure of 1.3.6 I have been forced to the new 2.4.3 beta of Splashtop Personal.

Splashtop Personal does not remember the streamer's security code, you have to enter it every time you wish to connect to the remote machine. And that is a real drag if you are using a secure and hard to remember password. (Splashtop Remote remembered the password.)

Also, Splashtop Person requires you logon to your account. This was not required for Splashtop Personal. I could connect to another machine on the network without logging on to the splashtop account.

Thus, Slashtop Personal requires 2 logons where Splashtop Remote required none!

Splashtop: Please fix these features if you intend to require the move to Splashtop Personal! At a minumum allow Spashtop Personal to SAVE THE SECURITY CODE for the streamer.

Thank you,
Carl

October 30, 2013 08:39
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Purchase

@Kevindavis12: You could do that, but then you wouldn't have a security code. The security code is required to keep others from accessing your remote computer. As I have said, Splashtop Remote saved the code so you didn't have to enter it every time.

Please understand the difference between the client machine saving the security code and nt having a security code at all. There is a big difference.

Carl

October 30, 2013 08:42
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Kevindavis12
I get that but why not disable the code and just use your target pc's windows/apple password? And do you really have an issue with unauthorized users on your local network?
October 30, 2013 08:50
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Purchase

@Kevindavis12: Again, with Splashtop Remote, I was not required to enter a password. Your windows password idea would still require that. A windows password would also be troublesome for remote reboots of the target machine, which currently doesn't even need a physical keyboard or monitor.

Also now that we are also now required to logon to the splashtop account, so Internet access is now required where it wasn't before. Two passwords are required and internet access where none of this was necessary before. I was shocked that my communication now appeared to go through splashtop.com where before it never left my local network. Actually, I'm not sure it does now, the logon to the splashtop account could just be pointless for local network users!

October 30, 2013 09:04
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Purchase

Sorry about the stream of posts on this, but I don't want to leave Splashtop with the idea that another user's suggestion solved the problem, when it doesn't. Please don't feel the need to come up with another "work around" !

October 30, 2013 09:06
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Beckyvoyles

Just wanted to say that the update has finally started working for me. Splashtop is now working as it did before Mavericks.

October 30, 2013 13:16
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Lauros

a lot of confusion ... what a mess.. 

its hard to decipher who's talking about what computer what program who wants local connection or remote connection.. I'm lost i think ill just take my money back if i can and start fresh..

 

October 30, 2013 16:59
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Arnie

Since updating to Mac OS X v10.9 (Mavericks), I have not been able to display the full screen of my connecting Splashtop Streamer hosts (Windows 7 Splashtop Streamer v2.4.5.2) no matter what screen resolution I use on both sides. The connections work just fine with my iPhone, iPad, and Windows 7 Splashtop Personal clients...

I am using the beta Splashtop Personal v2.4.3.0 for Mac on a 15" MacBook Pro Retina (Intel i7 2.7GHz, 16GB RAM, 768 GB SSD).  A separate ticket has been opened on this specific issue...

October 30, 2013 19:06
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Sssspppppttt
Lauros, I wasn't referring to your post. I was just reporting my experience independently of what others were experiencing. The personal app does require a subscription for remote access beyond ones own network.
October 30, 2013 20:37
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Unhinderedc

Ok, hopefully this post will be of help to the many, MANY people in here who have been having problems/issues with Splashtop.... For the first time last night, I was finally able to test out the "beta" that Splashtop put out, and I must say, the beta worked just fine on my computer (2009 17" Macbook Pro with Mavericks). I fired up Splashtop Personal on my computer here in Florida with no problems. Then, I had a person all the way in Georgia (who had wifi in their home; an absolute must in order to use this) to go to Splashtop.com to "Download Streamer" onto their iMac. They then downloaded and installed it with no problem on their end. They then put my user account info into the Splashtop Streamer app, which then allowed me to notice their computer almost instantly on my laptop!

Then, when I attempted to connect, I saw that I needed to have the Anywhere Access Pack, as that would allow me to connect to another computer "in another wifi network" (outside of my own). So, I subscribed to the service for only $1.99 per month (or $16.99 per year!), and once I subscribed, I was able to successfully connect to their computer without any problems! The "video feed" of their screen on my MBP was slow and grainy, to say the least, so I had to keep my mouse movements pretty slow to make sure I was clicking or moving the mouse where I needed to move it, but I believe that was because their internet is standard broadband, not something like Verizon Fios or Quantum....

So, I'm now able to access their computer with no problem (as long as it's on), and it has been very helpful in allowing them to see what I am doing as I talk to them via phone regarding the steps that I am taking. Keep in mind that I am on Mavericks, and they have not upgraded to Mavericks yet (but are on OS X 10.8, then 10.8.5), but so far, so good....

October 30, 2013 22:42
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Wilrtam

yes the beta version works on my mbp 15" but it asks me to subscribe to whatever anywhere package which requires me to pay again!!!! No way man!!! the beta version is able to find my remote computer but i cannot get into it !!!! why do i need to pay again!!!

October 31, 2013 07:54
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Arnie

Looks like a new version of Splashtop Personal for Mac is coming out in general release real soon!

 

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Splashtop Personal
Splashtop Personal - Support
  • Hi Arnie,

    Thank you for writing in.

    Our technical team aware of the crash and malfunction issue on Mac OS 10.9 (Mavericks). They are working on the solution currently. New version will be released tomorrow on our website. Please stay tuned for the upgrade.

    Thank you for your patience in advice.



    Regards,
    Splashtop Support Team

October 31, 2013 02:34
October 31, 2013 14:22
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Janhubel

hi,

where is the update for yesterday announced?

November 02, 2013 06:32
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Kirinmok

怒,還我錢來!!!

November 03, 2013 01:42