asked this on March 7, 2013, 11:54
I have installed Xdisplay on my iPad, but it is asking for a security code. How can I set or reset that as it is not accepting what I thought it is.
From Streamer, you can see "Others" tab has two boxes for security code, please define/input a code with 8 letters/digits at least mixed twice in these two boxes, then try again. This is a different codes from Splashtop account, however you can use the same codes for them to avoid confusion.
I have made my security code but cannot seem to enter it anywhere on the splashtop 2 app, which says it requires it.
On our system, I can see you are using Kindle tablet with Splashtop 2 app.
With the current version, it still doesn't support "Require security code", please disable this option(Streamer/Security tab) to have a work around.
We'll fix it in next update.
unfortunately, now when i do try to access my computer, my app still says i have the wrong password, and then on my pc it says that this app requires a security code
With Splashtop 2 app on your tablet, if you don't remember your password for your Splashtop account, you can reset it from either tablet or streamer side.
I have made my security code.
But I found that the iPad mini can't connected to the mac book air.
iPad shows S=00 E=84000121 on the display.
What's your client device(ipad? mac air?) and Splashtop app version? If it's a v1 app, please remember to input(define) a security code twice in Others tab, and then use this code on your client side when you are attaempting to connect to your computer.
Only Splashtop 2 requires the Splashtop account and password to login on both client and streamer.
Forgot my security code, how do I reset it?
It would be useful to tell users what are "code" requirements when they type it instead just do nothing.
I did not create a security code, but Splashtop 188.8.131.52 says I must enter one. This is frustrating.
HELLO ITS XMAS EVE NOW ANY LUCK PEOPLE WITH A SECURITY CODE...... IPHONE 4S
This sucks we are using a paid version and having the same problem with the security code we have reset it and tried to connect doesn't work. What the hell. We have been using this for 2 years now we have spent 3 days trying to get it to work. Help!!!!! Also sent in support ticket and no answer.
Is someone who is on the Splashtop team going to respond to this ? I'm, also, getting the "Enter Security Code" pop-up when I didn't set one (as far as I remember). Can't access anything at this point and I'm not finding on the website how to resolve this...
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