asked this on March 07, 2013 11:54
I have installed Xdisplay on my iPad, but it is asking for a security code. How can I set or reset that as it is not accepting what I thought it is.
From Streamer, you can see "Others" tab has two boxes for security code, please define/input a code with 8 letters/digits at least mixed twice in these two boxes, then try again. This is a different codes from Splashtop account, however you can use the same codes for them to avoid confusion.
I have made my security code but cannot seem to enter it anywhere on the splashtop 2 app, which says it requires it.
On our system, I can see you are using Kindle tablet with Splashtop 2 app.
With the current version, it still doesn't support "Require security code", please disable this option(Streamer/Security tab) to have a work around.
We'll fix it in next update.
unfortunately, now when i do try to access my computer, my app still says i have the wrong password, and then on my pc it says that this app requires a security code
With Splashtop 2 app on your tablet, if you don't remember your password for your Splashtop account, you can reset it from either tablet or streamer side.
I have made my security code.
But I found that the iPad mini can't connected to the mac book air.
iPad shows S=00 E=84000121 on the display.
What's your client device(ipad? mac air?) and Splashtop app version? If it's a v1 app, please remember to input(define) a security code twice in Others tab, and then use this code on your client side when you are attaempting to connect to your computer.
Only Splashtop 2 requires the Splashtop account and password to login on both client and streamer.
Forgot my security code, how do I reset it?
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